Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Write Your review

Tell us how Intasure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The consultant was very professional and kept his promise to call me back promptly. There was a transparent breakdown of costs and I understood clearly what I was paying for.”

Helpful Report

Posted 10 years ago

“Helpful, knowledgable staff. Easy Transaction. Hope that in the event of a claim the service will be as good.”

Helpful Report

Posted 10 years ago

“I use Intasure because they are competitive. However, until such time I have to make a claim I will then be able to better comment on the service. There is always the risk that insurance companies can get difficult when dealing with claims.”

Helpful Report

Posted 10 years ago

“Good, precise terms explained. I was confidant I had the right policy.”

Helpful Report

Posted 10 years ago

“I wasn't kept waiting on the phone, and the process was pleasant and brief”

Helpful Report

Posted 10 years ago

“Bit of a problem waiting for underwriters, which delayed calls back to me. Took about 5 days to Incept the policy! Otherwise telephone personnel were efficient and helpful - apart from a tick in the wrong box which alerted the underwriters to building works being carried out at the property - thus delaying inception. Martin Hopp”

Helpful Report

Posted 10 years ago

“Found them very efficient but would prefer not to receive regular follow up. Could do wit reminder about five days in advance of the due date. Did not receive call back asked for on morning of the renewal date.”

Helpful Report

Posted 10 years ago

“Whilst I was dealt with the utmost efficiency and politeness, it is a shame I had to make the phone call to ask for the best price and (thankfully) was offered a loyalty discount. As I have two policies with you and have held them for some time, I would like to see them offered without my having to ring up for them. Thank you.”

Helpful Report

Posted 10 years ago

“This was a renewal and I called to clear up two points, an error & my misunderstanding. The error, a very minor one, was promptly corrected following a reminder. The whole exercise was professionally conducted, I felt.”

Helpful Report

Posted 10 years ago

“The sales person was very good and answered all the questions well.”

Helpful Report

Posted 10 years ago

“Having been unable to complete my purchase of a policy on my initial visit, we arranged for you to call me back There were a couple of occasions that I couldn't take the call as arranged, however, without pushing too hard, you continued to call and eventually we completed our business I found you all approachable and informative Thank you I hope that I never have to trouble you to make a claim ...”

Helpful Report

Posted 10 years ago

“Once I managed to get through by telephone the service was very good. I got cut off twice with an automated voice system saying "Thank You Goodbye"”

Helpful Report

Posted 10 years ago

“Good positive service from all agents I dealt with.”

Helpful Report

Posted 10 years ago

“Very Professional and efficient. No delays as I was ringing long distance. Very clear and confirmed that I was happy with every thing. Was able to locate my file quickly.”

Helpful Report

Posted 10 years ago

“As ever the staff were polite and helpful and provided me with everything that I needed.”

Helpful Report

Posted 10 years ago

“Very efficient and responsive - insurance sorted out in a few hours.”

Helpful Report

Posted 10 years ago

“Renewal invitation letter states; "log on to www.intasure.com and choose the My Policy tab". There isn't one! it should say "log on to www.intasure.com/mypolicy/"”

Helpful Report

Posted 10 years ago

“Really helpful realised I was at work so was efficient as possible in taking updated details and ensuring my payment went through. Very happy with service”

Helpful Report

Posted 10 years ago

“Quick communication and professional staff but not always the most competitive”

Helpful Report

Posted 10 years ago

“good and personal service recommend insurers”

Helpful Report

Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews