Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An awful lot of conditions and exclusions. Very easy to get it wrong ans be uninsured Phone contact was excellent The true value of any insurance company is when a claim is made and how it is dealt with. Fortunately I have not made a claim yet so cannot give a definitive review, but so far dealing with Intasure has been positive”

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Posted 9 years ago

“Tom was polite and chatty but very professional; he dealt with the few questions I had that he could answer, quickly. The one he could not, he excused himself, apologized for the delay on his return and answered the question satisfactorily. Happy.”

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Posted 9 years ago

“I was impressed by the speed and efficiency my renewal was dealt with. There was one correction to be made and I didn't expect to hear back until early next week, but received a call yesterday evening and was able to renew the policy.”

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Posted 9 years ago

“Helpful, easy to understand & knowledgeable.”

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Posted 9 years ago

“I telephoned rather than leaving the policy for automatic renewal because the Debit card number I wanted to use had changed. The person on the telephone was very competent and efficient. It was straightforward to pay for policy renewal. It was a little frustrating that we had to go through a complete process of confirming that I was content with various aspects of the policy (which would not have happened if it had been renewed automatically) and that I had to keep saying "No, I don't want any other insurance" or "No, I do not want to receive continuous emails", but I have no doubt the operator was simply following the script she was supposed to follow.”

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Posted 9 years ago

“Fast efficient service. All terms and conditions explained well. No 'hidden extras' just good quality insurance at a competitive price.”

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Posted 9 years ago

“Very satisfied with response and service”

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Posted 9 years ago

“New experience quite happy”

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Posted 9 years ago

“Been with Intasure for five years now, great service and in our experience, really high quality and friendly helpful staff.”

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Posted 9 years ago

“Very efficient service. I was disappointed that there was no reduction in premium this year as I have now had a number of years without any claim”

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Posted 9 years ago

“Dealing with Intasure has always been very easy and straight-forward with all my questions being answered in a comprehensive manner so that I fully understand the coverages I have. Additional beneficial options have often been suggested and explained to me in a helpful way to enable me to choose whether I might like to take them or not. The agents that I have spoken to have always been extremely courteous and helpful, making it a good experience.”

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Posted 9 years ago

“Have been very happy over the last few years with premiums and service from Intasure would recommend anyone looking to insure there property abroad. Frank Quinn”

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Posted 9 years ago

“thanks for the reminder, easy efficient renewal, at a fair price. no consideration for introducing a new customer to you this this year though. (will not be doing that again) all the best, noel”

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Posted 9 years ago

“My telephone call was answered promptly. My enquiry was dealt with in a friendly and efficient way”

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Posted 9 years ago

“pleasant team to deal with, insurance and reasonable premium agreed, see what happens if I ever need to make a claim”

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Posted 9 years ago

“Very polite and helpful lady on phone answered all my questions and explained everything thankyou”

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Posted 9 years ago

“Efficient and simple process handled with clear professionalism. Very competative quote and I would look to do further business with them.”

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Posted 9 years ago

“both Julian, who talked us through our original quote, and Emily who fialised our quote were very helpful. they explained each component of the quote to us and set our mind at rest that we were adequately insured in each section. Intasure came recommended and I can fully understand why, there was no pressured sales talk ( unlike the original company we were insured with, thank goodness we didnt renew with them)”

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Posted 9 years ago

“Rang back when they said they would that's why they got my business. Girl was rather quick fire with the questions. I had to slow her down to enable me to consider various issues. But in the end was helpful and explained the points I was unclear about.”

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Posted 9 years ago

“I contacted Intasure to insure my property as I had previously insured my holiday home with them. Their quotes were competitive. The only thing that disappointed me was that I was not advised that there was a charge for credit card payment. It's not a lot but I would have paid by debit card had I known.”

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Posted 9 years ago

Intasure is rated 4.7 based on 7,176 reviews