Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very helpful and efficient in sorting out a new quote for our holiday home insurance.”

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Posted 9 years ago

“Simple, straightforward and everything clearly explained.”

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Posted 9 years ago

“We had made a mistake in our holiday home insurance, but it was sorted out without fuss in a friendly and helpful way.”

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Posted 9 years ago

“We had a card problem had phone call from Intasure and all was resolved and we are insured again pleased with the service”

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Posted 9 years ago

“Polite and professional very helpful friendly and knowledgeable telephone staff.”

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Posted 9 years ago

“All admin carried out efficiently online. Competitive quotes and easily accessible by phone”

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Posted 9 years ago

“Its easy and straight forward to give you my money, will it be the same should I ever make a claim? I note that in the two years that I have been with you that although I have not made a claim, the price has increased from £126 to £143. Another increase next year and I will certainly shop around.”

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Posted 9 years ago

“The agent I spoke to was very helpful in answering my queries and making suggestions on how to tailor the cover to suit my altered requirements.”

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Posted 9 years ago

“Helpful, efficient and informative staff who understood what I needed to insure against and tailored the insurance to fit my business.”

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Posted 9 years ago

“Pleasant staff helps make purchase decisions- plus the policies cover my needs”

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Posted 9 years ago

“The service given is speedy and efficient. The staff are polite and helpful. I have dealt with intasure for several years and trust them.”

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Posted 9 years ago

“Good service - Nice guy - called me back after about 20 mins - price ok on my Moroccan property, ....just , so took it there and then! Did not take insurance for my 2 Spanish villas as price way too high. However, good service, and I have what I need. Richard”

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Posted 9 years ago

“The young lady that dealt with me was very efficient and pleasant. Very happy with the service.”

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Posted 9 years ago

“Helpful and polite staff Queries dealt with adequately”

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Posted 9 years ago

“Efficient service. Friendly ,helpful people at the other end of the phone. Consistent service”

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Posted 9 years ago

“Overall I think the service is very good. However, in this increasing digital world, the reliance on communication via email can create its own problems. Mine was a perfect case in point. I'm used to getting renewal notices via the post. I particularly find that useful as they get placed on my desk in a special pile that I automatically look at a few times a week to make sure I'm up to date. In the case of Intasure the renewal notice was sent via email. You might think that would be enough. However, in my case, round about mid-March for no reason whatsoever I could no longer gain access to my email and the company I was with was absolutely no help whatsoever. That left me unaware that repeated renewal reminders were being sent. I had attempted to contact as many people and organisations as I could with a new email address, but clearly many have fallen through the cracks - Intasure being one of them. As a last ditch attempt to get me to renew, once I had passed the deadline, someone actually phoned me. Thus my insurance was no longer valid and I didn't know a thing about it. the phone call was the right customer service thing to do, but should have been done earlier when I hadn't responded to any emails, and of course in my ideal world, even a reminder postcard would have made me realise the situation. I know the digital world is here to stay, and it certainly saves companies loads of money, but in my case, I may just have gone elsewhere when I realised I didn't have insurance cover any more. Very best Jo Ellen Grzyb”

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Posted 9 years ago

“I found the sales people very professional and very helpful as I am new to being a landlord. Thank you.”

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Posted 9 years ago

“I had a problem sorting insurance for my home which I let out occasionally . We also needed flood cover. Intasure staff listened and sorted everything for me in an efficient and courteous manner. Highly recommend.”

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Posted 9 years ago

“The woman at the other end of the telephone was polite and helpful. The policy seems to be what I need. But the insurance industry as a whole is asking too many questions! It makes the process hard.”

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Posted 9 years ago

“good service on telephone even phoned to remind me renewal was due and pleased to say not too big an increase!”

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Posted 9 years ago

Intasure is rated 4.7 based on 7,176 reviews