Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Write Your review

Tell us how Intasure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is always polite and efficient. The renewal process is good and the policy has everything I need to give me peace of mind.”

Helpful Report

Posted 10 years ago

“I had difficulty registering as I presumed that the letter I in the commencement of the last three digits of the 10 digit No was number 1 and consequently was repeatedly advised that I could not register. Perhaps it would be advisable to explain that the first and last three digits of the 10 digit number were Cap Letters of the alphabet.”

Helpful Report

Posted 10 years ago

“excellent customer service, politeness, helpfulness and advice from the lady that took my telephone call”

Helpful Report

Posted 10 years ago

“It is a bit early to rate Intasure for their performance and reliability, however in my dealings on the administrative side they have been very responsive and very helpful. I hope I do not have any disasters requiring their services but feel reasonably confident they will deal with the problem accordingly.”

Helpful Report

Posted 10 years ago

“Contact with Intasure by telephone was easy, prompt and very helpful. Questions were answered clearly and in a very positive manner.”

Helpful Report

Posted 10 years ago

“Poor that had to haggle to obtain better price. Admin charges lost with Taxes .Should be disclosed separately on renewal. Why are admin and transaction fees charged at all .These are costs of doing buisiness and should be covered by profit from placing the insurance.”

Helpful Report

Posted 10 years ago

“Always very helpful, but I haven't had to make a claim yet, I am pleased to say. If I ever do I hope that I can raise the mark to very good.”

Helpful Report

Posted 10 years ago

“Lady on phone very informative and am once again pleased with the cover on our caravan.”

Helpful Report

Posted 10 years ago

“prompt reminder and polite service”

Helpful Report

Posted 10 years ago

“There are many reasons for a delay in renewing an annual insurance policy. Intrasure tried to contact me but I was away and with some comp/telephone problems. I was going to contact you on Tuesday 29th March right after Easter (a working day) but was surprised to get a call on the saturday 26th. whilst I didn't mind the call I did mind very much the time it took and it was not convenient . I didn't know how long this was going to take and I am sure I rushed this transaction as I was in the middle of something else. The intrasure person kept going on and on, I should have hung up but I didn't. Peoples time is precious and I think its a violation to ring someone up and deliberately take up their time for a good ten twelve mins when you have other important things going on. You should say how long this is going to take before you start talking. I would have called her back but I didnt know you would be working over Easter and had no clue as to how long it was taking. Generally intrasure is a good company as far as I can tell and have had good service although they seem to expect people to 'negotiate' a premium. I want to be told what it is as best price, not, at the drop of a hat be given a discount which seems to bring into question the whole pricing system.”

Helpful Report

Posted 10 years ago

“As always helpful efficient staff, good policy and fair price.”

Helpful Report

Posted 10 years ago

“The lady I spoke to was very informative and managed to get the information over to me clearly and precisely. A good service The only negative I find with your company is. Last year I accidently lost my insurance cover documents which were saved on my PC. The trouble is I couldn't remember who I was insured with as the direct debit says premium credit not Intasure. Many Thanks David Leleu”

Helpful Report

Posted 10 years ago

“Very quick and easy no waiting on phone happy.”

Helpful Report

Posted 10 years ago

“Found them very helpful and friendly with renewals no idea about claims as I have never had one and hope this is always the case fingers crossed!!”

Helpful Report

Posted 10 years ago

“Fast efficient and courteous service.”

Helpful Report

Posted 10 years ago

“Always been dealt with courtesy, and all queries have been answered politely. Very helpful.”

Helpful Report

Posted 10 years ago

“Very helpful. Best bit is that you manage your finances in-house. Don't ever go down the Premium Credit route!”

Helpful Report

Posted 10 years ago

“Intasure have provided insurance cover for our buildings and contents for a number of years. They have always sent annual reminders on time, been prompt in answering the phone and dealing with our enquiries. They have been regularly competitive compared to other companies and we have no hesitation in recommending them to others.”

Helpful Report

Posted 10 years ago

“Very pleased with the service we got when we phoned for a quote for our holiday home ,”

Helpful Report

Posted 10 years ago

“Very good for holiday home insurance. Price reasonable and always willing to discuss a discount.”

Helpful Report

Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews