Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received very good support during a claim last year and were thoroughly satisfied. Despite a significant rise in premium this year we feel that we receive value for money. The only reason for not giving a higher overall score is the lack of transparency concerning the added cost for paying a premium as one payment rather than by direct debit. This was only made clear when I questioned the amount I was quoted on the phone in comparison with the premium I was expecting to pay.”

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Posted 10 years ago

“Good and knowledgable staff with a friendly manner.”

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Posted 10 years ago

“Helpful and polite sales team; able to answer questions right away.”

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Posted 10 years ago

“Helpful staff, who, having first offered an uncompetitive quote, came back a few minutes later with a substantially better one, saving me around £30.”

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Posted 10 years ago

“The service I received was good. I got the Information I requested and received my Policy to-day.”

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Posted 10 years ago

“Staff are very helpful, even try to get me connected to the travel insurance dept. Plenty of notice given for renewal date.”

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Posted 10 years ago

“quick and easy pleasant staff sorted in minutes”

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Posted 10 years ago

“Good customer service and called back when they promised. Good level of cover and reasonable cost for the cover provided. Proof of how good Intasure really are would be in the event of a claim.”

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Posted 10 years ago

“Your staff are polite and helpful so it is easy to do business. I checked out other companies this year an all were cheaper than your quote but there were differences in the cover. However the interesting point arose over 'no claims' bonus. All companies asked for this and I don't see any mention of this in your papers. We have been with you since 2009 and have received no 'no claims' bonuses. Additionally you have put up your quote each year such that it has got to the state of affairs where I am concerned about it and I cannot see the need for these increases and they are not in line with various economic indices. I strongly suggest you implement a 'no claims' system and give your client a reward for a clean record! If it goes up again next year I shall put myself in a position where I have more time to research the market. Christine Rayner”

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Posted 10 years ago

“Always helpful and very proffesional,”

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Posted 10 years ago

“Competitive, friendly and very helpful especially for holiday homes.”

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Posted 10 years ago

“We have been insuring our UK and Spanish property with Intasure for 5 years. We have had no claims. The annual renewal process is effective and efficient. The staff responses to our discussions have been thorough and quick.”

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Posted 10 years ago

“I have never claimed although we have used them for an overseas property insurance for about 4 years now. The proof would be in the 'pudding' - a claim - of course. Renewal is always a telephone call to get the price back to what it was the year before. Their- and other insurers rule - seems to be try and get an extra 10% for not claiming!, and give it back if the client complains. Same with all insurers. Nice to deal with at renewal each year.”

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Posted 10 years ago

“Very easy company to do business with”

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Posted 10 years ago

“The consultant was polite, professional and gave me options to choose from. I now feel I have the correct insurance for my needs.”

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Posted 10 years ago

“Relatively quick despite all the questions which need to be asked”

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Posted 10 years ago

“Efficient service. It would have been good to have been told that premiums had slightly increased and why, rather than have to,look it up from my records”

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Posted 10 years ago

“Although we have had no claims and have only been with you a few years, we have found Insure to be very helpful and efficient”

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Posted 10 years ago

“All documents received by email and payment made quickly over the phone. Very simple and efficient and friendly.”

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Posted 10 years ago

“Would have been 5 stars but it takes ages to get an answer to the phone which is a shame because once through the service is very good and very helpful”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews