Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Intasure for many years on several properties but the only thing that irritates me is each renewal I have to ask for the previous years discount to be applied.When it would be so much more appreciated as a loyal customer we could rely on the renewal premium being the best available and a loyalty bonus discount applied. This would be a useful marketing tool for you and save on admin and your clients time in querying the premium each year.”

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Posted 10 years ago

“Good service by email and on the phone. Competitive rate.”

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Posted 10 years ago

“We have been with Intasure for many years and have always been happy. Although not the cheapest, the service is good. We have considered changing but as we are happy, we auto renewal each year. We know the payment will be due 26-feb each year. However yesterday, we received a call from Intasure to say the card which the payment is taken from as expired. I gave details for another card from which payment could be taken. On checking the old card, it had just expired and a replacement had been sent with the same 16 digit number but different expiry, security code. No problems so far. It was not until I checked the documents which were sent by e-mail that an extra charge of £9 has been added for admin fee!. 1-Why was I not informed of this on the phone call ? 2-why was this picked up 10 days before payment was due ? After all once I found out about the card expiry, I could have accessed my account and substituted the card details before the due payment date. Sneaky to me. Next year we may not be auto renewing.”

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Posted 10 years ago

“We received a very competitive quote and prompt service.”

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Posted 10 years ago

“Very quick response to all my questions and entertained all the questions patiently. Also it was very easy to renew my insurance once I made the decision to do so.”

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Posted 10 years ago

“When I phoned up several times before renewing all personnel were pleasant and helpful . At one point one member of staff who sounded younger and less experienced was slightly less helpful and I got the impression she wasnt 100% sure of the answer herself, so kept repeating the phrase in the booklet. That's only a minor criticism. On the whole pleased.”

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Posted 10 years ago

“bit long winded on the phone but got there in the end.,shorter time would perhaps enable hard copy sent.,i'd use all my ink on 20 pages. End price ok, hope they come up trumps should we need it.”

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Posted 10 years ago

“Efficient and friendly giving confidence in the service.”

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Posted 10 years ago

“Very efficient and professional service.”

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Posted 10 years ago

“Pleased with quote and service received.”

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Posted 10 years ago

“Friendly and helpful. Not all read from a script like some companies.”

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Posted 10 years ago

“clarity of sound during phone call very poor.”

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Posted 10 years ago

“Happy with the service received even though I had to chase for a reply to an amendment, overall they knew what they were talking about and were very helpful.”

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Posted 10 years ago

“I am satisfy for the services before purchasing the insurance but I am not satisfy by your services after purchasing the insurance as still I have not got the receipt of my payment.”

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Posted 10 years ago

“Efficient, courteous, straightforward. Not Intasure's problem, but it would be good if there was more competition in this particular market.”

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Posted 10 years ago

“You needed additional information from me which I was unable do to provide you with until I returned from holidays asks yo to remind just before my return home.You did do as I had requested.The phone revie of the insurance policy was done efficiency.”

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Posted 10 years ago

“Always found Intasure helpful,friendly and competitive”

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Posted 10 years ago

“Would like long loyal customers with no claims history to be given true discounts up front.”

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Posted 10 years ago

“I made a phone call to discuss renewal of insurance for my property and was very pleased with the service”

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Posted 10 years ago

“Have been with Intasure for 6 years now and overall have been pleased with their rates and customer service . I would like to mention Ben who sorted out a better rate for me yesterday.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews