Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is usually pretty good for renewals - fortunately I haven't needed to make a claim so can't comment on how good that part of the service is. Would like to see loyalty better rewarded and perhaps other policies as alternatives.”

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Posted 10 years ago

“A good quick service doing what they say they will when they say they will Thankyou”

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Posted 10 years ago

“The advisor was very proffesional, quick to understand our requirements and set up the policy within a matter of minuites”

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Posted 10 years ago

“Quick response and attentive staff !”

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Posted 10 years ago

“The sales representative was extremely helpful. He answered all my questions, and then pointed out a few things that I'd not considered. Not pushy at all, I got the impression nothing was too much trouble. I had to amend a small detail on the policy within the first 24hrs, again the customer service was second to none. I needed the amended policy very quickly for my solicitor, it was with them 4 minutes after I called. Fantastic service. Thanks Barry Haresign Castleford”

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Posted 10 years ago

“It would be useful to have a direct side by side comparison of any changes from year to year, or after amendments, to enable the customer to quick-check differences, and assess suitability.”

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Posted 10 years ago

“Very efficient service. fast and easy to renew insurance. Would like a no claims type bonus as insurance expensive but this is the norm for the insurance industry.”

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Posted 10 years ago

“The full policy wording I was originally printed off the web site weren't 100% the same as those the agent referred to during one of our early conversations, so the agent emailed me a PDF of the wording she was referring to. Aside from having to re-read the whole document again, it wasn't great having to pay to print off another 66 pages. Not everyone has a home printer. Other than that the service from the agents was great.”

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Posted 10 years ago

“First time I called I was cut-off when I went through to the extension, however, second time was picked up immediately. Very efficiently dealt with for my increases in policy cover, but some hesitation in confirming precise details of specific policy limit. Overall no problem.”

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Posted 10 years ago

“Very helpful telephone service and able to provide landlord insurance that meets my needs”

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Posted 10 years ago

“Staff were helpful and the renewal of my landlord insurance was quick and simple. Intasure have provided my cover for 3 years now without any problems although I have not had any cause to make a claim.”

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Posted 10 years ago

“The customer service person was very professional and efficient over the telephone. Everything was explained very carefully and clearly.”

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Posted 10 years ago

“Quick and easy, all good!”

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Posted 10 years ago

“Pestering phone calls to see if I am going to accept the offer. The proof will be in the pudding if a claim arises! This is the only time that I can review the service that a company is being paid to provide.”

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Posted 10 years ago

“I was happy with the service I received. I accidentally deleted my renewal quote and was unable to retreave my details. Fortunately I wall called again and was able to complete my insurance renewal without the hassle of going through the whole process again with another provider.”

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Posted 10 years ago

“The actual renewal process was fine. There was a bit too much script offering me other services. Once I've said I don't want to hear about car, home, other insurance, I'd rather not be asked again!”

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Posted 10 years ago

“generally a fuss free renewal service and concistent value. However the back up paperwork seems excessive.”

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Posted 10 years ago

“Prompt action. After sale service should be good and prompt as well.”

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Posted 10 years ago

“Phone calls answered quite quickly compared with other sites.”

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Posted 10 years ago

“My only concern is that when the representative goes through details over the phone it is done at break-neck speed so if any applicant is elderly it's really difficult to take everything onboard. I understand you have targets to meet but please can people speak more slowly.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews