Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with Intasure since owning my property abroad and have found the service 100% satisfactory with great renewal prices and great customer service. I would recommend Intasure as 1 of the better company's around to use if you want to receive a great service at a great price.”

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Posted 10 years ago

“Requirements satisfied very quickly- friendly, businesslike and efficient. Will use again”

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Posted 10 years ago

“They got back to me really quickly with the initial response and very quickly with the actual quote. Spoke really quickly going through all the clauses, had to keep asking them to go through them again slowly and there were a lot of clauses and exceptions to go through!”

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Posted 10 years ago

“I have had 2 telephone conversations which have been most helpful, efficient and stress free. The only thing I didn't like we're the follow up messages between the two phone calls I made, checking whether we were still interested in the quotation. But, as indicated, the members of staff I spoke to dealt with my request and needs in a clear, jargon free, none bureaucratic, highly effective way. Great! Thank you.”

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Posted 10 years ago

“Very helpful and efficient - thank you”

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Posted 10 years ago

“Intasure was recommended by Hiscox (who were unable to offer me the product I needed). It took a number of calls and ring-backs, dealing with three different people, to finalize the policy, which is extremely verbose, but a satisfactory conclusion was reached. I would wish that these policies told you what they DO cover you for, rather than pages and pages telling what they DON'T...”

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Posted 10 years ago

“The guy that rang me tried on several occasions as the card I previously paid on had been Replaced ,, I thought everything was OK . He persisted which is good because my mob .number wasn't up to date either ,,, good on him to keep trying my home number otherwise my insurance would have lapsed .”

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Posted 10 years ago

“I have had to chase for the Insurance Quote and have had to amend information supplied, even though I had spelt out the names.”

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Posted 10 years ago

“Call answered promptly, renewal was very easy and efficient.”

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Posted 10 years ago

“Friendly and efficient lady who answered my query.”

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Posted 10 years ago

“My experience with the website was a nightmare - hence the good score rather than very good. The fact you called me back quickly after my email was fab. The advisor who called was excellent and helped immensely. The lady deserved a very very good rating.”

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Posted 10 years ago

“Always very courteous. The service is very straightforward and pricing is competitive.”

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Posted 10 years ago

“I had trouble getting the cover I needed for the work I do. L rang many places before I spoke to intasure. They took the time to make a plan for me and we're still the cheapest. Outstanding.”

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Posted 10 years ago

“Good customer service from renewal team.”

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Posted 10 years ago

“We have just taken out insurance on a holiday home we are purchasing in Spain. The process has been very efficient and all our queries about cover have been answered swiftly and very comprehensively”

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Posted 10 years ago

“Quick and easy to do . Very clear and wary to understand operative .”

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Posted 10 years ago

“Intasure rang me to see how see what I taught of their quote. I was a little surprised to be asked this as It hadn't happened before. The girl that called was very helpful and pleasant. At the end of our conversation I got my insurance a little cheaper. Good service, good product. M.”

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Posted 10 years ago

“I was transferred to Instasure from another company as they could not offer me the insurance required for my business. I received an email stating that either I could provide a suitable time for a call or call Instasure myself and I chose the latter. I explained the needs of my business to the representative, Eric, who then informed me as to what the company could offer. He then said that he would go away and find a cost and then ring me back. He did this and then said that he would email me the full information and then call me again at an agreed time. He rang at the exact time and then went through the policy with me on the telephone and took the payment. The whole process was simple, quick and efficient. Very impressed so far and hope that I don't ever need to make a claim!”

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Posted 10 years ago

“Advised by em in good time, and with no changes we reinsured again. All ok many thanks Bernard Dye”

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Posted 10 years ago

“Good service on substantive product, but didn't welcome the unsolicited, speedy follow-up on sale of products I don't want/need, which kept coming, despite a request to stop. Much better to include a 'tick box' on front end page, then customers could opt or not for this information and then wouldn't be bothered by stuff for which they haven't asked. Thanks.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews