Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“A very good insurance company, excellent communication and service, have used for over 10 years without any problems at all.”

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Posted 10 years ago

“I needed quick insurance cover. I had very good service indeed. The gentleman was friendly helpful, very pleasant , answered my questions. and told me if I needed any more help to ring back. made me feel I had picked the correct firm, paper work on my computer within no time”

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Posted 10 years ago

“excellent customer service when phoning to renew and with issues to my login”

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Posted 10 years ago

“The service was efficient and I appreciated the speed with which I received the documentation. Marginally disappointed that the premium had escalated but I understand it is a difficult time for the industry.”

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Posted 10 years ago

“I was quite surprised as it was very easy and quick and the girl was so pleasant Explained everything so clearly Thank her”

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Posted 10 years ago

“I very nearly changed insurers when I realised that you charged a "Transaction Fee" to process a debit card payment. Had your (excellent) customer service person not found a small discount to remove the issue, you would certainly have lost the business. You are the first supplier (to me) for many years to have attempted this ploy - shame on you.”

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Posted 10 years ago

“Quick and easy renewal yery helpful .”

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Posted 10 years ago

“Very good service. Would reccomend to anyone”

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Posted 10 years ago

“We had a query with our policy and it was dealt with understanding and efficiency.”

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Posted 10 years ago

“Good price compared with the Portuguese quote. Given time to look for another quote well before renewal date”

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Posted 10 years ago

“Why do insurers always have to treat loyal customers in such a poor way. A significant increase in premium at renewal, combined with a deterioration in cover. It was only after challenging them that the premium was reduced, and the deterioration in cover put back to where it should have been in the first place - "an administrative error by the underwriter"! I might have believed that story if it hadn't been the second time it had been tried on me.”

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Posted 10 years ago

“I opened a policy by telephone.The service from the agent was prompt,polite and helpful. The process was without difficulty.”

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Posted 10 years ago

“Very helpful and listened to our requirements”

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Posted 10 years ago

“I thought te staff were friendly and helpful”

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Posted 10 years ago

“Customer Service executive was very professional and helpful at all times. Asked to call back at a certain time and was rang exactly at the time and on the day.”

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Posted 10 years ago

“I switched from Axa France for our holiday home insurance as I will be speaking to English agents should a claim occur. The premium was the same. However, I hope that this was not an introductory premium. If there is a significant rise next year, I will return to Axa who maintain a sensible status quo.”

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Posted 10 years ago

“Efficient, helpful service. Used them for years.”

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Posted 10 years ago

“Fast, friendly, efficient. Great.”

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Posted 10 years ago

“Service was excellent, but very shocked to see the increase from ££250.00 to £5000.00 for excess for damage. I have only had 1 claim in all the time I've been with the company.”

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Posted 10 years ago

“very andenstending , polite paishen”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews