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International Citizens Insurance Reviews

4.9 Rating 796 Reviews
99 %
of reviewers recommend International Citizens Insurance
Read International Citizens Insurance Reviews

About International Citizens Insurance:

International Citizens Insurance, located in Boston, Massachusetts, is owned and operated by licensed international insurance agents. We are qualified to assist you with your international insurance needs no matter where you reside globally. The team comprises experts in global medical insurance trained to meet the specific needs of Expats, Digital Nomads, and Global Citizens living or traveling abroad. Our service, combined with our online business model, can allow for real-time answers, online applications, all enhanced by our email and phone support that responds in 24 hours or less to all of your questions.

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Phone:

(617) 500-6738

Email:

info@internationalinsurance.com

Location:

18 Shipyard Drive,
Ste 2A,
Hingham
Massachusetts
02043

very smooth service and helpful. would recommend 10/10
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Posted 2 years ago
Excellent service, very responsive and knowledgable.
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Posted 2 years ago
Carolina Olivera Is my agent, she is the best of the best
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Posted 2 years ago
I was able to have a call with Carolina before applying and she was able to answer all of my questions and then some. She's been very communicative and helpful throughout the process.
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Posted 2 years ago
Carolina was great. Diligent. Super responsive and on top of it. She was persistent without being annoying. Making sure I got what I needed. Quickly and clearly answering any questions I had. I will use her again.
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Posted 2 years ago
I talked with Brennan McDonnell several times, each time with a different situation. He had the patience to listen to me and advised me on specific products that satisfied my needs.
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Posted 2 years ago
I was very frustrated trying to find travel insurance that would meet our needs. Brennan saved the day and got us pointed in the right direction. Thank you!
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Posted 2 years ago
Dejan is incredible to work with. I had a complicated medical condition, and he was able to help navigate me through different options to get the policy I needed. Thank you so much for your diligence and excellent customer service!
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Posted 2 years ago
I’m very happy with the service and easy communication. I have traveled extensively and Dejan was easy to work with and knowledgeable. Look forward to a long relationship.
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Posted 2 years ago
Subject: Review for Carolina, an excellent insurance broker I've recently had the pleasure of working with Carolina, a knowledgeable and friendly insurance broker. She was instrumental in helping me understand the available options and making sure I was covered. Carolina's expertise and professionalism helped me make the most of the process and I can't recommend her highly enough. She was always approachable and responsive, making the entire process seamless.
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Posted 2 years ago
Mackenzie offered excellent prompt communication and offered advice on what would suit my best needs. Thanks again for your excellent and friendly communication. Thanks
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Posted 2 years ago
I was happy with my experience with Dejan Lukic and International Citizens Insurance. I was able to get all my questions answered and am sure I got the right insurance plan for me. Dejan was helpful and extremely knowledgeable about all the plans and the options I should choose.
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Posted 2 years ago
Dejan was extremely helpful in all areas from walking me through my best insurance options, to helping with login and purchase, and continued support navigating my new insurance policy.
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Posted 2 years ago
Very helpful and informative.
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Posted 2 years ago
Brennan was extremely helpful!
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Posted 2 years ago
Dejan at International Citizens Insurance was extremely patient and helpful as I was researching my healthcare options . We had a number of conversations over a few weeks and he always gave me the time I needed to ask and discuss questions . Accessing " your quote " on the Cigna Global website must be one of the most frustrating things ever , Dejan solved that problem by acting as the intermediary . Excellent service . Thank you .
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Posted 2 years ago
Bre Birmingham was a great help when looking for insurance. She was insightful and made the process easy.
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Posted 2 years ago
Carolina Olivera, who was the International Citizens Insurance representative who assisted me is a treasure and an asset to this organization. During a stressful time (getting ready to move out of country), Carolina was incredibly helpful, knowledgeable, patient, and above all, kind. She did not act like most monotone, disinterested, could-care-less customer service agents. She treated me like a friend. I didn't know that customer service could still be like this. She was responsive to my calls and emails. She offered solutions and suggestions for issues that arose during my search for the right policy and was genuinely supportive. She made me feel like we were a team searching for the best possible outcomes for my health insurance needs. Because of my experience with Carolina, I would recommend this organization to everyone.
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Posted 2 years ago
Started searching about a year out from travel dates and found excellent follow up and dialog to answer the many questions we had prior to departing for travel
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Posted 2 years ago
Jejan at ICI is excellent1 A thoughtful and knowledgeable advisor. Let me explain. Before reaching out to Dejan, my wife and I were working with another broker at a different company. She was kind and tried to be helpful, but mainly looked at, and sent us screenshots of, the tables on insurance companies' websites. After making a decision, she sent us a link to sign up, which was confusing at best, useless at worst. So we contacted Dejan. He listened. He learned what our plans were for international travel, asked thoughtful questions, and made a smart suggestion to use a different vendor and a different country as our base for our global digital nomad plans...promptly reducing our expaected cost by about half! To summarize, Dejan listened. He asked thoughtful questions. He understood our needs and plans. He used his expertise to find a FAR better solution than a lesser company "advisor" who could only read a website. Thank you Dejan!
Helpful Report
Posted 2 years ago
International Citizens Insurance is rated 4.9 based on 796 reviews