International Lamps Reviews

Name: International Lamps
Rating: 4.61

4.6 Rating 1,268 Reviews

90 %

of reviewers recommend International Lamps

Company Reviews

Questions

Metrics

4.6

Based on 1,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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01279459695

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International Lamps 5 star review on 29th September 2022

ANN HAILS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a large purchase on 22 Nov and have not received a delivery or a response to my e-mail asking for a delivery date or a full refund. First and last time customer... ____ Refund received on 5 Dec. Thanks.”

Helpful Report

Posted 6 years ago

Dear James, Sory to hear that you have been disappointed with your shopping experience with us. We have looked back through our emails and as far as we can see we have not received an email from you chasing delivery or asking for a refund. On the 22nd of November we sent you an email advising that not all items from your were in stock and that we could make a part delivery if so instructed. You replied asking if there would be an extra charge for that to which we replied, no there was not. There was no direct instruction from you to make the part delivery. After that we had no more communication from you and so we waited for the full order to be available before we despatched the order today. Had we received an email chasing delivery or asking for a refund we would have responded straight away as we do with all our email correspondance. Yours Sincerely, International Lamps Web Team

Posted 6 years ago

“Lamps arrived on time and very well packaged”

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Posted 6 years ago

“package arrived promptly. good quality product. Happy customer”

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Posted 6 years ago

“Lamps arrived well packaged,installed and all working fine”

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Posted 6 years ago

“Purchased 15/11/18 received 22/11/18. orderd 2d 38w 6500k. Received 2d 34w equivalent to 38w only 6000k Only slightly different to description but does the job. Has to be the best wrapped bulb/tube ever received”

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Posted 6 years ago

“Fab quality goods and really prompt delivery! Would certainly recommend.”

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Posted 6 years ago

“Items ordered received in time span expected, very well packaged.”

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Posted 6 years ago

“very nice, very quick”

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Posted 6 years ago

“Customer Service excellent.”

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Posted 6 years ago

“Received lamps and all ok and happy with them, the only thing was I did put on the order was ( I wanted them to be left behind the chair by front door) but this was not on the Label, I had to collect from the sorting office the next day. It was lovely speaking to John Marks after so many years.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“It took 12 days delivery seems too long but it delivered peoperly at last.”

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Posted 6 years ago

Hi Andie and Sylvia, Sorry to hear you had problems with your delivery. We looked into your order and we could see that it was received by us on the 18th October and despatched the same day by Royal Mail. According to Royal Mail it was delivered on the 22nd October. Not including the weekend, we did deliver in 3 working days. If you have any questions about this delivery then please contact us.

Posted 6 years ago

“Very prompt service”

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Posted 6 years ago

“No messing, they were out of stock with the lamps I ordered they offered me another of equivalent speck which I accepted they arrived two days later and works well, I recommend International Lamps.”

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Posted 6 years ago

“parts arrived well packaged and kept informed of delivery times.”

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Posted 6 years ago

“Fast delivery, securely packed and quality bulbs. I would recommend this company.”

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Posted 6 years ago

“Helpful customer service. Good prices. Delivery within 48hrs. Far better web site than some competitors. Definitely will use again. Alan, Radar (Fire Safety)”

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Posted 6 years ago

“Speedy and efficient service. good web site and great price.”

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Posted 6 years ago

“have used these often and always a great service and quick delivery. Very pleased”

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Posted 6 years ago

“Everything went perfectly.”

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Posted 6 years ago

International Lamps is rated 4.6 based on 1,268 reviews