InterNations GmbH Reviews

Name: InterNations GmbH
Rating: 1.13

1.1 Rating 121 Reviews

2 %

of reviewers recommend InterNations GmbH

Company Reviews

Questions

Metrics

1.1

Based on 121 reviews


Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how InterNations GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

InterNations GmbH 1 star review on 14th March 2024

U.S. Citizen

InterNations GmbH 1 star review on 23rd February 2024

Anonymous

InterNations GmbH 1 star review on 4th October 2020

Jay

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of my worst experiences! They are forcing me to pay for a service that I haven’t used for months just because of their auto-renewal membership policy with no notices sent. Avoid!”

Helpful Report

Posted 1 year ago

“I wanted to cancel my subscription but they refused to let me and threatened to take legal action and send debt collectors over €40. Seriously... Everyone, save yourself the hassle and approach someone on the streets. Don’t use this app.”

Helpful Report

Posted 1 year ago

“They are scammers. https://wanderwomandiaries.com/stay-away-posts/internations https://dileeshus.medium.com/how-you-can-avoid-being-scammed-by-internations-dodgy-business-practices-4c8ea5035a1a”

Helpful Report

Posted 1 year ago

“Since this is a consumer-facing platform, I’m editing this post to speak directly to internations. Hopefully people will see this before they get screwed too. Internations has a long pattern of preying on customers through a deceptive annual auto-subscription model they’ve built in to their business. In it, they knowingly reach out to customers via email only AFTER the payment is due, claim they can’t process refunds, and, if you refuse payment due to this bad-faith practice, they threaten you with debt collectors. No joke. They actually do this. This is their whole MO. (My personal experience is at the bottom) TO INTERNATIONS: 1) Don’t leave fake reviews on trustpilot in an effort to make yourselves look less horrible. It’s just a display of how much contempt and how stupid you think your customers are. 2) Don’t lie about your policies in these reviews; you told me multiple times in emails that you literally could not process refunds. Were you lying to me? Yeah, you were. 3) Read your user agreement. Buried away on page 7 of the 16-page terms and conditions, you snuck in this little gem: “ The user accepts that they will receive all invoices as PDF files via their personal Membership Section on the InterNations Website. InterNations will not send a copy of the invoices also by mail to the user” LOLOLOL!!!! You hid it in the middle of a user agreement you know no one will read!!!! You know EXACTLY what you’re doing. You planned it this way. Why the hell else would that be hidden in there, but to protect yourself from liability when you steal people’s money? So you protected yourself from the very policy people are complaining about: that you happily send along an email and directly contact people when money’s owed, but not when the payment is coming due? JFC, internations, we knew you were contemptible, but we didn’t know how inept you were. Try a little harder when you’re robbing people. 5) Nearly 100 Euros! It costs nearly 100 euros for your service for a year. How many people, who couldn’t spare 100 euros, have you taken from? How many people have you done this to? You’re cruel and contemptuous. The hatred with which you treat customers, who used your service in good faith and expected good faith in return, is staggering. You’re con artists minus the charm. Just shameful. There’s much, much more, but that’s enough. Anyone who has made it this far, be forewarned: KEEP YOURSELF AND YOUR INFO FAR, FAR AWAY FROM THIS APP. And to you, internations: for the way you’ve treated me and the rest of your customers: may you all get a rash and may it itch for months, and when your sham of a company comes crashing down, may all of us who have been screwed by you take a brief moment to chuckle before we continue on with our lives. Adieu. MY BACKSTORY: Used the site for a couple months, then job location changed and no longer needed it. Months later, got an email saying a payment was past due from internations. Puzzling because i never got an email saying it was due to begin with. I refused, saying the policy was absurd and i don’t use the service anymore. They said payment was processed and therefore couldn’t give a refund (complete bs). Then, they literally THREATENED TO SEND DEBT COLLECTORS. Lol.”

Helpful Report

Posted 1 year ago

“They simply only out to charge your card, not allowing customers to leave. I haven't even visited one of their events because after registering they simply didn't seem to atrackt my sort of people. Now I write this, I wonder if these were actual events.. What a rip off the fraudulent organization.”

Helpful Report

Posted 1 year ago

“Total scam - hell to cancel. Their service are the worst people, but then they choose to work for this scam of a company so that’s not surprising. Save yourself the headache”

Helpful Report

Posted 1 year ago

“The first message I got soon after joining was from a man asking me on a date. This guy wrote such a long message, so long I was yawning by the end of it. He sounded so phony, using the same trick that every other conman uses: claiming to work for an offshore oil rigging company. This made me question the intentions of the group, since I thought they would introduce me to professionals only. Fortunately I haven't paid a single penny as I have heard some not- so- good stories about how they scam people into paying for something that never happens.”

Helpful Report

Posted 2 years ago

“NEVER subscribe with your credit card to this service— there is no notification of renewal unless you are logged in, and there is little to no reason to do so as their offer of meeting events is pathetically limited. I was denied the ability to cancel my subscription despite NEVER using it because I hadn’t logged on to cancel before payment was due. Deceptive processes and super rude people.”

Helpful Report

Posted 2 years ago

“First, few real opportunities for local interaction are listed. Second, but most important, they renew your subscription without warning even if you wrote to them saying you don't want to review. Then they say you owe them because you didn't follow their complicated process to stop the subscription and will send you to collection if you don't pay. Don't get involved with this company!”

Helpful Report

Posted 2 years ago

“My account has been disabled for the last 4 days and I have no idea why. I sent them everywhere on social media plus emails but noooo response at all. Very BAD EXPERIENCE & BAD SERVICES. UNFORTUNATELY..”

Helpful Report

Posted 2 years ago

“My account on internations has been disabled for the last 4 days and I have no idea why. I sent them everywhere on social media plus emails but no response at all. Note: STILL NO REPLY FROM THEIR SIDE..”

Helpful Report

Posted 2 years ago

“My account has been disabled for the last 4 days and I have no idea why. I sent them everywhere on social media plus emails but noooo responded at all. Bad experience bad services...”

Helpful Report

Posted 2 years ago

“Very Difficult to cancel membership on line web site to be better organised a complete fraud. Does not give 28 days to cancel”

Helpful Report

Posted 2 years ago

“No star Bad experience. I only wanted to try this out for 3 months and paid the most expensive fee in order to keep it to 3 months. Then I get an email telling me they are taking more money. Luckily my card had expired so they could not take it. But they have been sending legal threats to pay the money ever since and finally I had to pay to avoid being put into a debt company's books. I just want to say they did not listen to me when I said I had only opted for a single payment and instead told me I had to opt out if I did not want them to continue taking money. They were very rude and I do not appreciate their policies at all.”

Helpful Report

Posted 2 years ago

“Worst customer service! Internations took my monry even if all was close for Covid and I said I want to be basic member. Impossible to have my money back. Now I tried to renew because all is open again. The membership increased so much and they have problem with the payment. I contacted them. Like always, no solution, they answer on the side of the question. They don't listen / read what we say. No respect of the customer. Such a shame to have this kind of customer service.”

Helpful Report

Posted 2 years ago

“Can I give them a no star!!! Seriously harrassing me now since my autorenewal did not go through. I cnacelled my last credit card because I lost it. They renewed me for 2 years now without my consent. I During covid too. I sent an email and no response. Is this some sort of scammers or mafia....”

Helpful Report

Posted 2 years ago

“Similar to other complaints below, these guys have shady business practices. They sneakily charge your credit card for an annual membership with no notification. Of course, I receive plenty of other emails from them. I finally blocked them from charging my card and they sent an email threating to pass on the debt to a collections agency. Would not recommend membership here”

Helpful Report

Posted 2 years ago

“Report this company’s practice to: https://reportfraud.ftc.gov If you live in the USA, please also contact your state’s attorney general. It is illegal to hide clear and easy steps to cancel membership online.”

Helpful Report

Posted 2 years ago

“Scammed. They do not let you cancel your membership and auto renew membership and threaten to send the bill to a collection agency. Avoid your headache and do not sign up!!! This is like a mafia, or it may really be one.”

Helpful Report

Posted 2 years ago

“Huge scam, impossible to delete account”

Helpful Report

Posted 2 years ago

InterNations GmbH is rated 1.1 based on 121 reviews