Internet Gift Store Reviews

4.5 Rating 1,271 Reviews
88 %
of reviewers recommend Internet Gift Store
4.5
Based on 1,271 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Email
Read Internet Gift Store  Reviews
Visit Website

Phone:

02087567930

Email:

mail@internetgiftstore.com

Location:

IGSPO BOX 740
Hayes
UB3 9RH

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I ordered a notebook for my teenage grandson but the item I received was a child's lunch box. I rang to complain and was told to keep the item I had been sent ( I refused to pay return postage as the error was not mine). I was told the item I had ordered would be sent out that same day. Later that day I received a call from this company telling me the item was out of stock and that they wouldn't be receiving any more. I should have been told this when I placed the original order. To date I am still waiting for a refund.
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Posted 8 years ago
Slow delivery of items. Ordered 29/09/15 and not recieved until 07/10/15. Not the service I want in the future, so won't be using again.
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Posted 8 years ago
Plenty of emails BUT NO DELIVERY !!!!!!
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Posted 8 years ago
Took money from my account immediately then a week later said item was not in stock and issuing refund which will take another 3 days to clear. Very poor service with no apology, just standard email. Would NEVER USE THIS COMPANY again. AVOID and shop elsewhere.
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Posted 8 years ago
still have not recieved my order !!
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Posted 8 years ago
I have not received my purchase yet very disappointed
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Posted 8 years ago
Can't really write a review as you were not able to supply the goods!
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Posted 8 years ago
Have not yet received the item purchased! So I am unable to fully comment on the service. Have tried to telephone regarding the order, but no answer.
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Posted 8 years ago
Asked to write a review before I received delivery. What can I say except not very good
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Posted 8 years ago
I ordered 2 items to match each other. you then contacted me to tell me one of them wasn't available, you were going to refund me and asked me if this was ok? I immediately replied telling you no it wasn't and asked you to cancel the whole order as half was no good. Despite this you took no notice and charged the remaining items and posted them which i am now stuck with. Failure to supply promised goods, Failure to action instructions. Rubbish service!
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Posted 8 years ago
Fastest service I can ever remember, excellent, thank you very much
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Posted 9 years ago
Placed order on 8th, package arrived on 19th. I emailed to ask where it was but got no response. Very poor postage service!
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Posted 9 years ago
Still have not received my parcel !
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Posted 9 years ago
The items I ordered were not available but no one had updated the website so I ordered, paid, then had to have a refund. Really wanted the product so a great shame
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Posted 9 years ago
Still no sign of my order and no dispatch updates! :0(
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Posted 9 years ago
On order, I asked if standard delivery would allow for delivery before Christmas. I didn't receive any reply other than an email telling me the order had been posted. I tried to call on numerous occasions, each time getting an answer machine. I left a message early afternoon on Christmas Eve and sent an email. No response yet and no item received...
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Posted 9 years ago
Clock was ok for price, however I ordered the blue one and God red, a although I wasn't too bothered about getting a Santa hat it did say It was free with the order and didn't arrive.
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Posted 9 years ago
Paid for the item and over a week later they told me it was out of stock, two days earlier they sent me an email telling me it had been dispatched. They have given a refund.
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Posted 9 years ago
Very disappointed with this website, ordered my item on December 3rd allowing plenty of time for item to arrive as I need to post it on to a friend before Christmas. Item took until December 15th to get here. No email to tell me the item will be delayed, or even a tracking number. Website has no company phone number, and the only way to contact them is via email, which took them over 24 hours to get back to me on. Tried tweeting them numerous times but no response. Used Internet Gift Store as the reviews on this website were very good, don't be fooled though.
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Posted 9 years ago
Have not had order yet !!
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Posted 9 years ago
Internet Gift Store is rated 4.5 based on 1,271 reviews