“Bought the charity Be kind tshirt over 2 weeks ago only I’ve never received the tshirt. Avoid buying from here and buy the Keith lemon tshirt. His are £25 and all money goes to Caroline’s charity. I’ve tried to contact customer service and just get the same email back saying they will contact me in 48 hours only they don’t.”
“AVOID***This company should be avoided at all costs! They do NOT respond to returns or emails!!!!!! I paid for a £50 dress from here, which was poor quality material and extremely large sizes, also looked in a very used condition! Anyhow I promptly sent the dress back with paid Royal Mail, over a month ago, and still no refund! I’ve emailed them over 20 times to various email address they supply, to which no response at all! THEY DO NOT RESPOND TO REFUND REQUESTS! I order from amazon, pretty little thing, next and Manier de vor, who all respond with in 24hours to emails and no problem with returning any items. As it currrntlu stands, IN THE STYLE have taken my money ‘£50’ and accepted the returned item ‘dress’! I have nothing, I’m at a loss I’d money and item! They email me all the time promoting their clothing, trying to get more money out of me l. However, there cheats, the aft, unprofessional, untrustworthy and a currupt company!!!!! not one single response to my refund!!!”
“If there was an option to give INTHESTYLE 0 stars, believe me I would. Live chat they claim to have doesnt exist, twitter no reply, instagram not reply, email no reply. Have not received my order. ridiculous”
“Ordered charity t-shirt to be collected at local asda never turned up .sent two emails with no reply .So decided to do live chat link they told me my parcel had gone missing and can't trace it can have refund or try to reorder great .just received my tshit what a shocker should have just gave the money for charity forget t-shirt words are broken bits missing some faded just about read .very disappointed”
“Ordered two Be Kind t-shirts on 17th Feb and the order still says processing! Emailed customer services three times and still no reply. Not happy with them as money has been taken from my account. I get it is money for charity but this is unacceptable.”
“Seen a lot of bad reviews about the charity t shirt, I am also experiencing it! Paid £10 for the t shirt and no response, no confirmation email, no replies to my emails or tweets but they've taken the money out of my account. Was trying to be polite as it is for charity but not even a response? Completely unacceptable...”
“I ordered 2 of the charity t-shirts on the 18/02 one black one pink and I haven’t received either. I have emailed about 4 times and had no reply which Is disgusting considering it’s supposed be a charity T-shirt! Very quick to take my money yet no delivery of goods, have now raised issue with PayPal!
In style should be ashamed of themselves.”
“In memory of Caroline Flack I ordered the be kind tshirt on 19th February 2020... no sign of it and no response to the emails and live chat either!!! Not on, is very upsetting”
“Ordered 2 charity t-shirts on the 18/02 I’ve an email confirming order, money has been taken from my bank yet no T-shirt’s have arrived!..I’ve sent emails and had no reply, then via online chat I was assured by star they would be here by the 2/3, and yet still nothing!..you brag about how much money you’ve given to charity and yet you seem to have just scammed a lot of us by promising a product yet delivering nothing!”
“I h B ought a jumper a few months ago and the quality is so poor it’s bobbled so badly. Customer service After numerous emails didn’t reply, so o did a live chat and they said in so many words tough it’s wear and tear! I accept things go bobbly but I have hardly worn it and I expect a £30 jumper to last longer then 2 months !! Terrible service and clothes!”
“Ordered a jumper and it bobbled so bad I can never wear it again , it’s so bad I’ve only had it a couple months. When I complained they in so many words said they won’t do anything and generally wear and tear! Yeah cause I wear it everyday! I don’t think so literally worn a few times then that happens”
“Ordered a charity t shirt and a dress on the 18th March and still haven’t received them. I have contacted the company via the live chat asking when my order will be getting delivered and every time the date of delivery has been pushed back. Money has been taken out of my account and this is beyond a joke now. If I wasn’t to contact the company I would be clueless as to where my order is and what is happening. Absolute joke!”
“I ordered a charity t-shirt and jumper on the 18/02. I have still not received it. I contacted the company via live chat and they said they would not be shipped until the 05/03 !! That is 20 days after I ordered it !! This company is a joke! do not order from them !!!!! they are more than happy to take your money but you will be waiting nearly a month for your clothes!”
“Absolutely disgraceful, I've still not received my order, they have closed their telephone lines and not responding to emails sent a week ago. DO NOT USE!”
“I ordered the Be Kind T shirt on the 18th February. No T shirt & no response to my emails. Considering 100% of this money was due to go to Charity. I now have my serios doubts. What a disgrace of a Company”
“I ordered the be kind T-shirt on Sunday 23rd February and have not received it yet!!!! I have sent many emails and they have replies stating someone will get back to me with no luck!!!!! Can someone please help as I can’t find any contact number for this company”
“I have ordered the be kind T-shirt on Sunday 23rd February the also I realised I had ordered wrong size. I have sent numerous emails to ask where is my T-shirt but I’ve had no reply yet!!!!!!!! Can someone please help as I can’t find a number for this company”
“Never will I ever use this company again ! Shocking Customer service. My item which was next day delivery Via toyou at Asda ( who didn’t have record of my items ) never turned up but the money was taken from my account I have chased this up for two weeks nearly with no avail just a link on tracking to say that there may be a problem and one parcel was sent back to the retailer , an adviser on online chat said they would look into it and nothing came out it no reply this happened on two occasions also sent multiple emails to which no reply - until one adviser said she would send a replacement out , which yes you can guess never showed ! So I got in touch again and they blamed a courier for loosing my items , wanted to re Order oh no stock in my size I was told ! So I wouldn’t put your trust in this retailer spend your money else where !”
