inthestyle.com Reviews

1.3 Rating 332 Reviews

6 %

of reviewers recommend inthestyle.com

Company Reviews

Questions

Metrics

1.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Inthestyle.com resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 73% of reviewers feedback is Inthestyle.com takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

33.33%

Industry Average

“ A very shocking company to order from, when you place an order and pay for next day for it not to arrive you then go onto live chat to find out where it’s is to then be told you have to wait another 2 days even though you have already been waiting for 3 days for the items to arrive, the customer service is also shocking as they will not help when you ask for a refund apart from tell you to go on chat again in 2 days, I will never order from here again as they will not deliver your items or give you a refund but will take your money from your bank quick enough. ”

- Anonymous

“ Awful company and service. They never reply to emails or messages. They spend a fortune doing social media content and collaborations but do not invest in Customer Service at all. Wished I had googled reviews of InTheStyle before placing a order. ”

- Anonymous

“ Poor quality, missing stitching (leaves) from one of the roses on the front of my jumper so looks very out of place and just odd!! Every email and Instagram message has been ignored. Shocking customer service and shocking quality control on their products. The prices aren't justified against the quality, no response anywhere if you have an issue with their products. ”

- Anonymous

inthestyle.com Reviews

Customer Service - Bad