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Investor's Business Daily Reviews

4.2 Rating 1,060 Reviews
78 %
of reviewers recommend Investor's Business Daily
4.2
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 20%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3 out of 5
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About Investor's Business Daily:

Our Mission is to Help You Make More Money in the Stock Market.

We accomplish our mission by delivering actionable investing content, comprehensive tools, and educational resources to help you make smarter trading decisions.

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Phone:

800-831-2525

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Anonymous
Anonymous  // 01/01/2019
Check your credit card transactions often, cause IBD tends to charge you whenever they want. When I first subscribed they charged me twice within a few days. When I canceled the subscription they charged me again, 7 days before my initial subscription ended. When I called to ask why they said they charge in advance to make sure that there are sufficient funds on your account and that domestic customers have to call some number if they want their membership canceled instead of clicking on “cancel my membership” in your Online IBD account. I canceled it using MY IBD page since the senior product manager Arnie sent an email where he wrote that I can manage my subscription online, or by email, or by calling them. My IBD page still shows that I have no active subscriptions, which I don’t understand, since they charged me for a monthly membership a few days ago. My online billing history on the same account page never showed the duplicate charge or the amount they charged after I canceled my subscription. So what your IBD online account shows has nothing to do with what your bank account shows. Also, read their Terms of use, they have some pretty interesting terms there. And be aware that each product/service they offer can have a separate Terms of use, different than the general version. I liked their website, and different products, and I just can’t understand why they need to scam people to make money.
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Posted 2 years ago
I have used it for years. I liked the charts in particular, but they have become unreliable in past several months. Also get tired of their own adds popping up on screen blocking what I am doing on a site I pay them for. I may leave them.
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Posted 2 years ago
Subscribed for IBD Digital + Weekly Print, 2 Months Special 1 $14.00. Never received paper copy. Called in last week of Feb (Waited until this time based on my experience with other subscriptions as it may take time to start - 6 weeks or so). Was told the subscription got renewed for 8 weeks and, I should receive paper from now on, which is considerate. Got up early and checked for couple of weekends and didn't get any paper delivered. Called in the middle of march to notify that I didn't receive paper. This time I hear we can't extend anymore as we already extended once. I requested for credit. That isn't possible either. The only way it is possible if I subscribe to digital. This is totally unacceptable. To get one service (which was already paid) we have to pay for another service. I wouldn't recommend this service to any one and please be cautious.
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Posted 2 years ago
Very informative!!
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Posted 2 years ago
Set it up done and thank you.
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Posted 2 years ago
Customer Support Christina was extremely rude. I have never experienced such a rude, unprofessional and no unempathetic support. I have called to inform that I only signed up for 5 weeks trial and it ended 2 days ago but it auto renewed and charged to my credit card. She bluntly said that it is stated clearly and there is no way a refund can be done. When I requested to know who can help, she rudely said no one and auto renew can be terminated next month. Then she just ended the chat. Super rude support. Not tactful, rude, no customer service and unempathetic.
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Posted 2 years ago
Well customer service is really good it was hard for me to get to used to stock market but I'm learning I'm learning who has my investments and where they are learning about how much money is in my account and I would like to add my photo
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Posted 2 years ago
Pues si está bien sus programas y demas si se puede agregar videos fotos
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Posted 2 years ago
I have subscribed to IBD for over 30 years. IBD has progressively moved toward an unapologetic money mill constantly urging benign upgrades and now limiting news feeds emplying the carrot and the stick marketing technique. William O'neil at best was a mediocre fund manager who decided to sell the oil lamps with the CANSLIM (can'tswim) investment method that has proven ineffective time and again. to wit the FFTY, a fund that tracks the IBD 50, has performed abysmally since its inception. If this an etf that tracks the performance of IBD's methodology and ideology than doesn't it tell something about the methods employed? The proof of concepts is failing. The center cannot hold and pretty sure William O'neil is either dead or suffers from dementia. The information provided is good however some of the data is incorrect as they don't always reflect the true revenues or debt held by the equities covered because they fail to update. They are on the west coast so they are a bit out of step with Wall Street too. Some may take this as a welcome different point of view but their methodology admittedly has a small influence on the market as a whole; their writeup and selections do very little to advance the volume of any stock they list or promote. They also are shameless in their excessive advertising using popups for discount brokers who advertise heavily on their website. This reflects their bias toward rapid selling and buying which the Discount online brokers enjoy but few who trade often ever make money. So if you can stay away from their voodoo methodology and just use their data as a starting point then you might be able to uncover some gems but remember you have to wade through all the noise and sputum thrown at you to get to the good stuff. I still use it but the quality is progressively becoming more mercantilist and limited with a large ambiguous bias: We are not telling you to buy this stock but it sure looks pretty. The Big Picture will give a nice snap shot but if you follow the market it will just echo what the talking heads are saying. Lastly they are very heavily biased toward the NASDAQ, even though they lag it in performance and most certainly lag against the S&P 500. Also rising interest rates and any hint of a bear market will crush your performance but don't be fooled in trying to time-- timers never win. At IBD you might find some gains on an updraft of a bull market but will lose the death of thousand knives that all rapid cyclers die of. The idea of cutting loses short has been proven time and again to be flawed against a simple buy and hold strategy of good equities some of which you might find in their pages only if you can resist their urging to churn your portfolio with the blessing of their advertising discount brokers.
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Posted 2 years ago
It makes happy because i learn how to control expenses and earnings
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Posted 2 years ago
Nice good job
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Posted 2 years ago
Swing trader not worth the price. Terribly dissatisfied and disappointing. IBD is just one endless sales pitch...bombarding you with emails and pop up ads. I believe you could just flip a coin, pick a stock and trade it yourself....50/50 chance. Honestly, I actually did the opposite of what they suggested, bought put options when they suggested buying and I made money. 90% of their recommendations were taken as entries early in the day, stock would sell off and I'd be in a losing situation right off the bat. Save your hard earned money. Please.
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Posted 2 years ago
Terrible SwingTrader department/app. You pay money to follow their picks with alerts and you will watch your money evaporate time after time.
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Posted 2 years ago
You fixed it good job team! Cant fix the last review but I can say good job your fix worked!!
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Posted 2 years ago
Where is my paper? I have not received one since N0v 22. Before this has happened three times. You sent two papers LATE, which is of course useless!
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Posted 2 years ago
Hi Lillian, we deeply apologize for this issue. Please reach out to us at 1-800-831-2525 or www.investors.com/contactus. It would be our pleasure to connect with you to get to the root of the problem. We hope to hear from you soon!
Posted 2 years ago
I have been a user of swing trader for nearly two years; I will canceling given that the service is unusable without captchas. This is sad, but literally you can not do the trades. The team could fix this problem if they wanted, but they are actively avoiding this tasks. The team at IBD does not care about this issue, and they do not want to fix it. If they fix it I will re join. I think many people feel like me given the reviews that can be seen on here. PLEASE FIX THE PROBLEM. THE SERVICE IS NOT USABLE! MAKE THE CHANGES NEEDED.
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Posted 2 years ago
helps find strong technical and fundamental stocks with my set criteria to filter out unwanted stocks
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Posted 2 years ago
if swing trader gets captchas it will be good again, it needs captchas
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Posted 2 years ago
Swing trader is almost impossible to get filled at the prices they announce, thus their "gains record" is based on an "ideal" entry price. Us retail investors is very difficult, if any, to get those prices. I paid for the founders membership $7k for one year. Ended up losing - Moved to Zacks - way different and more satisfying experience. However, I still use the Marketsmith tool - lots of information! This tool I continue to be subscribed. But not to any of the other services
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Posted 2 years ago
cannot cancel online. their support show instruction that is wrong, you can't find cancelation button.
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Posted 2 years ago
Hi, please reach out to our Customer Success Team at 800-831-2525.
Posted 2 years ago
Investor's Business Daily is rated 4.2 based on 1,060 reviews