“Good communication and articles. Web site is good. The My Portfolio feature is good but could do with a few enhancements such as being able to group individual listings under a group name and dollar variation from inception.”
“I am extremely happy with INVESTSMART and their on-line assistance.
One suggestion though, more direct instructions when talking about the web-site. Last conversation I had, it was suggested I do a "Cash Report" to see details on Dividends. There was no advice on where this was or how to get there. Under My Portfolio I found a list of dividends but nowhere does it tell you which ones comprised the actual payment to my bank a/c. Have I missed the location of a different report? I was told a full statement will be issued in September which seems a little late for a tax return.”
“I invested in the international share portfolio for about 12 months and the return is well over 10 percent on the average. Of course the portfolio is up and down as it expected to be volatile.
The report of the portfolio is comprehensive and good and my accountant has been happy with the format. The most important part is the fee which is fixed and not like most money managers who charge a percentage of the assets value of the portfolio.”
“It might be too early to write a review really, having only been signed up for less than two weeks. However, the signup/application process was straightfoward. It's easy to transfer money, but I am frustrated that in 2021 money cannot be transferred in real-time and so it took nearly a week for my money to actually be invested. This aspect is more to do with the banks I assume, than InvestSMART. I have also signed up with another similar provider and it's interesting to see the slight differences in their portfolios and so the difference in performance. At the moment, InvestSMART is outperforming the other provider.”
“I have a holding in their new listed INIF after being told my SMA was being closed down.
I removed half the assets, as it was not clear to me what was being done with the funds. I was disappointed. The rest of the funds eventually went to INIF and I have been happy with that. It was a pity their process was obscure and hence they lost half of the funds. They advise you can invest in other funds but I'm not sure if it would go the way of my SMA or have they alone been knocked on the head and their other funds are not treated the same way. Otherwise, they have been ok to deal with and their Tabulating of Portfolio function is great.”