“Promised a lot and delivered nothing.
They emailed me every day when we were considering connecting with them.
They ask for all payment up front. That should have rung alarm bells.
Once we paid our money and connected with them, they never returned our calls or emails.
Yes, they have a payment gateway but they hook you up to a merchant provider who declines every transaction.
When we asked what was going on we got circular responses that lead to nowhere and now they just don't respond to us.
Their payment system has never worked in the 3 months we connected with them.
All the positive reviews are fake.
I have now talked to two other companies and they were ripped off as well.”
“I had an excellent experience with ipaytotal. It's persistence and patience meant a lot to me; and happy to say, our company has a new merchant processing account and we're underway again! : )”
“We enjoyed working with ipaytotal! Our staff appreciated the personalized touch and tremendous help while working with them. We would recommend anyone with high risk merchant account needs to reach out to ipaytotal.”
“After doing lots of research and shopping around for merchant account providers, ipaytotal offered me by far the lowest rate. Their approval time was really fast too. I will definitely recommend them to others.”
“I can't believe the bad reviews are about the same company. I have had dreadful service from the two previous companies I used. I have received excellent service from ipaytotal. With the exception of weekends money banked one day is in my account the next day.”
“John switched me to ipaytotal and saved my business a huge amount on my card processing fees. They don't charge me any of the extras I used to pay and do all my PCI questions for me for free. I had a nightmare with any other company before as I was being fined £25 a month as I couldn't log in to the system to do all the questions they made me answer, no one helped me with it there. The switching process was really easy and ipaytotal communicated with me the whole way. Their customer support is amazing, nothing is too much trouble and is sorted immediately. I'm really happy and would recommend them to anyone.”
“Excellent company to deal with I was a bit unsure with them being a young company however I have had a great experience and I'm now saving 50% on my monthly merchant bill!
The Accounts Manager was very very helpful and has walked me through everything step by step and even came out to install my new terminal. I can't believe there's a company like this that actually cares about their customer's business and how much they save them!”
“These folks are absolutely the best. We have been in online business for 15 years and can't say enough good about the great rates, solid support, and integrity of Ipaytotal. I wish I had found them years earlier. Amazing!!!”
“Since we found Ipaytotal online and started our discussions to get better rates for our merchant processing we have been extremely happy. The company has been super responsive to any questions we asked them before we finally joined and since then we have received excellent service and technical support. Now that we are up and running we barely speak to them any longer because everything has been running very smoothly. I was skeptical of the savings they initially told me I could expect but they are real and sustainable.”
“I love this company! I had searched through at least 50 other companies, and this one had the best rates. Not only did it have the best rates., but I also have a great account manager, who made everything very simple. I tell people about this at the gas station, the store, etc. I could not be happier. I will continue to give your information out to as many people as I can.”
“Our company processes over 1 million in receivables per month as credit card transactions. We keep our margins as competitive as possible, so paying the least amount of fees is important. We have been extremely pleased with Ipaytotal.”
“The iPayTotal team offers cutting edge and effective customer care. I communicate with ipaytotal via their chat support for all of my concerns. They ALWAYS respond within hours for my email and offer efficient solutions to all of my concerns. It means a lot to me how much effort they put into each customer and the time they spend with each customer shows that the company is thorough in their operations. Thank you to the entire team!”
“Excellent service - very fast, and efficient in replying to queries. We are delighted with the solution proposed which will lead to a reduction in our card processing costs by almost 50%. Would highly recommend ipaytotal to anyone.”
“I cannot identify with the negative reviews on here, however we have a good customer base & take a great deal of care with all transactions so I guess we are less likely to have problems in the first place.”
“Very refreshing to get straight forward good service in this day & age. Saved us a lot of money having transferred from another provider. Money available very quickly, a huge help to our cashflow.”
“We have been with a merchant service provider forever, and after our fees continuing to raise for years we decided to look into some of the newer merchant service providers. We pointed it down to 3, and ultimately chose ipaytotal as their knowledge of the transaction processing and transparency is second to none. They spent time answering all of our in-depth questions to find out what and why we were being charged with our previous provider, and what will happen at ipaytotal. They made the transition a breeze. Since switching, our merchant fees have been halved!!!! incredible! Another satisfying surprise with ipaytotal, we get our funds in half the amount of time than our previous provider! And last their customer service/response time after signing on has not dropped either. Every time I have reached out my questions are answered...within minutes. If your business is looking for reasonable fees, access to your funds fast, and exceptional service, ipaytotal is your solution!”
“Shitty company, good reviews just from payed members or from the company, they didn't pay me 10k USD for Occtober 2019.
Support doesn't react. BE AWARE! Don't trust them at all!!!”
