ipaytotal Reviews

Name: ipaytotal
Rating: 3.90

3.9 Rating 147 Reviews

73 %

of reviewers recommend ipaytotal

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3.9

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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ipaytotal 1 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great experience with the IpayTotal customer support ! They helped us with the integration (which was done in few hours) and they provided to you exactly what we were expected. Thank you to the all team for the support, it is good to work with professional people !”

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Posted 5 years ago

“The service provided by the iPayTotal support team is absolutely outstanding! I have yet to experience such assistance elsewhere. These people need to be applauded for their work. Well done Ruchi, Harsukh, Jitesh, Palash. If I have left out a name, please forgive me!!”

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Posted 5 years ago

“Thank for all your help with ipaytotal had used another company before and got no where. Thanks for you prompt service and understanding we are in the middle of running a business. Annadel was very informative and helpful. Response time was adequate.Everyone at ipaytotal is always helpful when we call.I would recommend them to anyone looking for great customer service!”

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Posted 5 years ago

“Don’t think twice .They are a great team. Bad reviews here must be from merchants who dont even understand what high risk accounts are.its really strange to see people posting without even disclosing their identity or issues. High risk accounts can handle high risk, they do not support fraud sales, get some life guys. When your accounts get suspended when you arent able to produce proofs of your own sales ,you get frustrated. But this is the rule if the financial world ,even your bank account will freeze if you have a suspected activity.”

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Posted 5 years ago

“This company has been wonderful to me from our first day in business together!!! iPayToTal is a good credit card processor, especially for small businesses that want to skip some of the overhead costs that come with more heavy-duty solutions!!!! Wonderful customer service!!!! I am a COMPLETELY SATISFIED CUSTOMER!!!!! Thank you so much!!!!”

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Posted 5 years ago

“If you are looking for a High Risk Merchant Account, Ipaytotal can help you! We have a website of CBD products and we had very big difficulties to find a reputable partner to accept payments from our customers. Luckily, we found this company and they help us to solve all problems. Now I can say, that they are the experts in this business. Great support and very fast communication. I recommend this company!”

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Posted 5 years ago

“I have a website and attempted to join with other merchant services yet iPayTotal was the one that really signed me up. They're doing the job right. They responded immediately and everything works perfectly. I've just run two credit cards and both experienced well, I feel like it’s secure.”

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Posted 5 years ago

“We read about iPayTotal on Fox8 Local First and decided to give them a call. The people that we talked with were great, kind, and gave me all the information that I required. They've clarified everything completely and, in the event that they felt like there was something different we had to know, they would call us back. We were extremely happy with how they took care of everything. We are exceptionally content with it.”

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Posted 5 years ago

“IPaytotal has managed to set me up with a Brilliant deal with transparent pricing and honest expectations of services. They saved me a lot of Bucks on my statement against my current provider. I would highly recommend this company.”

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Posted 5 years ago

“Will solve your problems Started to work with IPAYTOTAL not so while ago and its seems that can provide solutions very fast even if you are working in the high risk industry. I also wasreally impressed from the people behind IPAYTOTAL, very good communication, they are doing a lot to support us and our business and provide us solutions.”

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Posted 5 years ago

“i am in the process to apply for Merchant services with Ipaytotal and I must say that, so far, dealing with Thomas has been nothing but a true pleasure professionally speaking. He is efficient, quick in responding, available to go the extra mile when needed and very personable.My experience with Ipaytotal could not have been any better.Ipaytotal had a quick turnaround on a merchant solution and was flexible when I requested a website addition to our processing agreement.As a new business, professionalism and customer service are very important. Great job IPAYTOTAL!”

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Posted 5 years ago

“We were looking for a credit card processor and we reached out to iPayTotal . They're very easy to use and we also like the ease of getting in touch and speaking with someone personally from their office.”

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Posted 5 years ago

“Its my immense pleasure to recommend IpayTotal Ltd to genuine merchants who are looking for trust worthy and reliable payment partners. IpayTotal has helped me to get my business in compliance to acquire a payment solution.Their support staff and the technical team is simply AWESOME.!!Highly recommended....”

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Posted 5 years ago

“I am in the process to apply for Merchant services with ipaytotal and I must say that, so far, dealing with Craig has been nothing but a true pleasure professionally speaking. Kudos to the customer service team.”

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Posted 5 years ago

“After many years with another card processor, my finance manager suggested moving to ipaytotal. I'm glad I did. Quick payments and reporting tools that help understand the transactions. When I was on vacation and away from my normal computer, they contacted me to make sure the contact was legitimate. Good job!”

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Posted 5 years ago

“iPayToTal has been everything that our previous provider wasn’t. Keep up the good work. Obviously real live customer service is at the core of your success. Direct access to a dedicated account agent is great!””

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Posted 5 years ago

“If you are searching for a payment solution for your website , try placing an application with these guys. They will provide you multiple options with multiple providers . You have a choice to go with the best offer . They have a setup fee in many solutions but that’s negotiable and can be paid once you start processing from the payouts. In any case they are able to provide you a solutions when all others refuse and that’s something great when it comes to all industries falling in so called high risk categories.”

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Posted 5 years ago

“I have worked with IPayTotal for a few years now. They are able to Safely place High Risk merchants, that most others cannot. Their team is very progressive and Happy to help with all your needs. My experience has been Perfect with IPayTotal! I have great Trust with them. I would Highly Recommend them for any merchant high or low risk. In reading the comments from others, after working myself, as a Merchant solution Provider for over 25 yrs, I can see the bad reviews, come from those merchants, who may have done wrong business practices, causing their solutions to crash, then blaming IPayTotal.”

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Posted 5 years ago

“From the first interaction to the placement of my account the whole process was so smooth. It’s the first time I had an experience where a whole team was to support us . It is normally not the case in merchant account placement companies where we are not even able to contact them easily. The application was easy and online. The documentation process was guided through. The support helped to get the correct papers. Extremely proficient and helpful. Highly recommended to anyone who needs a professional service.”

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Posted 5 years ago

“The support I received from Selena at iPayTotal was terrific. I feel she truly cares about what she does and wants my company to have a positive and successful relationship. She is the embodiment of what Customer Service means. The customer service is amazing. They are very patient and kind. They are very helpful and caring. IPayTotal made it easy for me to set up credit card processing for my small business. Thanks for you prompt service and understanding we are in the middle of running a business I have dealt with real people who care about what they do and feel well supported. Their system is easy to use and there staff is very helpful and friendly. I would definitely recommend them to other business owners.”

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Posted 5 years ago

ipaytotal is rated 3.9 based on 147 reviews