IrelandsEye Knitwear Reviews

Name: IrelandsEye Knitwear
Address: Knitwear House, Baldoyle, dublin, Knitwear House, Baldoyle, dublin, dublin
Rating: 4.87

4.9 Rating 1,684 Reviews

97 %

of reviewers recommend IrelandsEye Knitwear

4.9

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About IrelandsEye Knitwear:

At IrelandsEye Knitwear, we produce considered pieces using all-natural yarns, adding fresh colours and twists to our designs for every new collection.

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IrelandsEye Knitwear 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't really comment on the product as it was never delivered. The courier, FedEx, stated they attempted delivery on 3 separate occasions, despite the property being occupied and no-one knocking. Only option was to collect from their depot 20 miles away. Had to instruct them to return the package. Sure the products are lovely, just be wary if you're ordering from the UK.”

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“It is not possible to give a review about the knitwear as delivery is already 8 days overdue. Dont purchase from this company as long as the are doning business witt Fedex”

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“Not satisfied. My order was due on monday 6th of october, and today 11th still nothing despite many messages to you and to FedEx. Colette Delvoye”

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“I’m not happy as I STILL have not received my jumper.”

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“I haven't received the items yet. I wrote to you last Friday and was explained that bad weather was the problem. I just hope the items arrive well and soon at my place.”

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“I have not recieved my sweater”

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“You declined my order - no explanation”

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“Need better international return policy.”

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“Vorsicht ! Ich habe einen Pullunder bestellt der lt website Angabe locker geschnitten ist, mit halsfernem Ausschnitt. Trotz Größenberatung und Angabe von "lockerer Sitz erwünscht" ist er sehr eng. Der Ausschnitt liegt so eng an, dass er drückt. Die Firma ist nicht bereit die teuren Rücksendekosten von 16,50€ zu tragen, trotz Falschangaben auf der Website.”

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“I bought similar in.dublin airport washed it following instructions but it shrank !!! Marybarroļ”

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Hi Mary, I am so sorry to read about your disappointment with your garment. The care instructions in our packaging and on our website are there to help maintain the quality of our knitwear, so this is a rare issue, and we would love to help if possible. I was speaking to my colleagues in our office and if you can please send on some pictures of the concerns you have with your garment along with your order number to info@ieknit.com, we will look into this and get it resolved for you as soon as possible. My sincerest apologies again, Aisling IrelandsEye Team

“How often have you heard the term "Trust nobody"? I ordered two items.....both arrived.....correct size....correct garments...... wrong colour. My guess is that you sold out of the colour ordered and decided to pawn off the remaining stock in the hope it wouldn't be noticed. Off to the post office to return the incorrect products and waste my time queuing (life is too short for queuing) Very disappointing.”

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Hi Ollie, I am so sorry to read that you had an issue with your order, this is an extremely rare issue to happen any of our customers. As you can imagine, our warehouse team are extremely busy in the run up to Christmas and the cause is more than likely due to human error and not us choosing to replace colours. If a colour is sold out or an issue occurs, we normally make garments specifically for an order or contact the customer and ask them to pick another colourway or garment and if not offer them a full refund. I have notified our office team who will be awaiting your garments to look into how this may have happened and avoid it happening again. Please feel free to email our team in the office if you would like to discuss this in more detail by emailing info@ieknit.com. Apologies again for the issues you had on this order, I do hope that you consider shopping with us directly again in the future. Wishing you a happy new year, Nessa IrelandsEye Team

“This though warm is a terrible design, it bulges out then tight in at bottom giving a bell shape. You can also see through the holes in the Stiches. Not an elegant or stylish fit very dissatisfied”

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Hi Caitriona, I am so sorry to read that you have some concerns on your IrelandsEye garment, it is extremely rare that we have any quality issues from any of our customers. Some of the traditional Aran stitches do allow for tiny holes in between these stitches, which cannot be helped unfortunately. I was speaking to my colleagues in our office and if you can please send on some pictures of the concerns you have with your garment along with your order number to info@ieknit.com, we will look into this and get it resolved for you as soon as possible. My sincerest apologies again and wishing you a happy new year, Nessa IrelandsEye Team

“I did not receive the product.”

Helpful Report

Hi Christoph, I am so sorry to read that you did not receive your IrelandsEye garment yet, this is an extremely rare issue for any of our customers. I was speaking to my colleagues in our office and I believe you have been in contact with Ann and Jenny, who are looking into this as a matter of urgency. We are awaiting an update from the German postal service but your IrelandsEye piece is in Germany. Ann or Jenny will be in touch as soon as possible when we receive an update. My sincerest apologies again and wishing you a happy new year, Nessa IrelandsEye Team

“Not received yet whereas we did the order in the second half of november It was written that the article would be delivered in 7 days....”

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“Sorry, I can't review my order as it still has not been delivered. Not your fault!”

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“Dear IrelandsEay Team, On 8 December I received a defective product. On the same day, I sent you an e-mail accordingly with the defective product and attached the photo. Unfortunately, you are ignoring my e-mail. I will ask you to respond to my letter. You sent me a defective expensive product and within a week you did not even find time to at least respond to my complaint.”

Helpful Report

Hi Vadim, We're very sorry that there was a small issue with the sleeve of your IrelandsEye garment. This is a very rare issue for us as we regularly check all of our garments before it leaves our factory and we are reviewing internally how this may have happened, to ensure it doesn't happen again. Our Customer Service team did reply to you the next day and have replied to your second email this morning but unfortunately it seems the replies may have gone into your 'junk' folder. If you can please check and come back to us, we can get this resolved for you as quickly as possible. Best wishes, IrelandsEye Team

“I thought that it could be complicate to order directly from Irleand. And all came true. The parcel is still not there and now I have to pick up in a store. Really not convienent...😢😢😢”

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“Sie haben bis heute leidernicht auf meine beiden mails reagiert bzgl. des versehentlich nicht berücksichtigten reduziertenPreises.”

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“Very very poor I can't received my shipping because you didn't attached correct invoice . I lost 30 pounds for delivery and I very upset that I can't were your knit ((”

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IrelandsEye Knitwear is rated 4.9 based on 1,684 reviews