iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 1,996 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

iSTRAP 5 star review on 12th November 2024

323

Anonymous

Anonymous // 01/01/2019

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“I could not be happier! The sports loop is durable and secure, yet soft and soooo comfortable. I wear my watch when I sleep and the loop means no more pressure points on my wrists. The colour is perfect, but now I'm thinking...mmm...maybe I need more!”

Helpful Report

“Great products. Straps easy to clean and protector cases are amazing. Makes an Apple Watch look stylish. Highly recommend”

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“Fantastic quality at a fraction of the price of Apple. Love these straps!”

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“Great fit and range of colours. Extremely prompt delivery.”

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Hey Tony, Thanks for the awesome review and those 5 stars! 🌟 We're delighted to hear you love the fit and colours we have to offer, and that we could get your order to you so quickly. Enjoy!

“I measured my wrist several times but the braided solo loop strap was extremely loose. Even though I was on a boundary of two sizes and picked the smaller size. I was unable to get a refund so I needed to pay $10 to have a smaller size shipped. 4 days after the returned band was delivered to Istrap still no update on when the replacement will be shipped. I wouldn’t recommend buying from this store because if the strap doesn’t fit or you aren’t satisfied, your only option is to pay return shipping + $10 to have a different band shipped.”

Helpful Report

Hey Adam, Thank you for your feedback. We're sorry to hear that the size of your Braided Solo Loop didn't work out for you. Your experience matters to us, and we can see that our team have offered further assistance with this.

“Always the best value & quality straps”

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Hey Jackie, Thanks for shopping with us and for the 5 stars! ✨

“These watch bands are fantastic quality! Delivery was super fast - I will be back!!”

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Hey Debbie, Thanks for taking the time to share your experience! We're so glad you love the quality of our products and that the delivery was speedy. We can't wait to have you back! 😊

“I really like how the website was very easy to navigate and wasn't littered with annoying popups telling you to buy their stuff every 5 minutes, unlike other online stores. Their product quality is amazing, the shipping time to Europe is could be improved, but I guess that's also out of the company's control. Overall, the whole shopping experience was great and I'll definitely be coming back again in the future.”

Helpful Report

Hey Lian, Thanks for shopping with us! We're thrilled that you found our website easy to navigate and that you love our product quality. We're continuously working to improve, so we hope to impress you even more next time! 😊

“Love it! Looks better in person and such a great gift. Might have to order one for me now…”

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Hey Julie, Thanks for shopping with us! So kind of you to gift our products, and absolutely need to pick something for yourself now 😜

“Perfect fit, classy look and so easy to adjust! Will be back for more.”

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Hey Denise, Love to hear it! Look forward to seeing what you pick next 😜

“Very prompt response & delivery - wonderful products highly recommended 5 star ⭐️ ✨”

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Hey Vince, Thanks for shopping with us! We're so glad you had a great experience with our prompt service and delivery. Looking forward to seeing you back soon! 🌟

“Excellent quality, lovely thinner strap. Will buy more!”

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“Web site very easy to use & had my order in less than a week price on watch bands very reasonable. Definitely will recommend you Thanks for making my granddaughter very happy”

Helpful Report

“Always very quick to respond and despatch my ordered products. I love the range and sizes available and often struggle to stay to my budget or the number of straps I am going to order at any time. It is my go to for buying straps for my nephew who so far has loved every colour I have given him.”

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“Just as pictured and a perfect fit! Received in less than a week. Very happy with this purchase”

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“Do yourself a favour and treat yourself to an awesome Apple Watch strap from iStrap. I’ve bought a few for myself and my wife and let me tell you, the quality is second to none and just as good if not better than the Apple variant.”

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“Product is good quality and the delivery was faster than expected.”

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“very happy that i purchased 4 for the price of 3. yet as a gardener i can easily break them. i am somewhat dismayed that they are $40 each , i think it's a absurd price but it's better than buying or replacing the glass on the watch, if the price ever rises i'll probably just get the cheap $8 dollar ones... ,”

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“The quality of the straps, the choice of colours and the very efficient service are all top rate. I enjoy being able to co-ordinate my watch with my outfit.”

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“Very comfortable & looks great have also a gold one for evenings”

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iSTRAP is rated 4.5 based on 1,996 reviews