iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 1,996 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

iSTRAP 5 star review on 12th November 2024

323

Anonymous

Anonymous // 01/01/2019

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“Really great quality and the colour range is amazing.”

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“Bought two straps silicon both fine. Seem good quality been using about a month no issues. Colours great.both are small size as Apple Original but one [I think is ocean $49.95] is smaller than others so would get larger size in this model. Overall very happy.”

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“I love my Apple Bands, they are bright and fun to match up my outfits for the day, I will definitely keep purchasing from Istrap!”

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“Initially a big tight but settled”

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“Great looking Apple Watch protective case”

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“Some of the slowest shipping I’ve experienced, for both of the orders I’ve placed (months apart). Really slow to reply to emails too. If it wasn’t for the great prices, this would be a one star review (sorry!).”

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“Hi there You people are thieves I have ordered a strap a month ago from New Zealand and I haven’t received this till now NZ Post has lodged an enquiry and my item has not been located or found and I even emailed istrap two times but they haven’t got back to me yet. I asked them for my refund and there is no answer yet. Is this how you treat your customers These people had to make an enquiry with Australian Post but there is nothing I urge people not buy from them ever”

iSTRAP 1 star review on 3rd January 2024

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“Much of their website is deliberately misleading, in fact just a lie. Live chat available weekdays? NO only some very limited chatbot with no way to actually communicate directly with a person. 24hr emails? NO - have sent 2 emails in the past 2 days and no response, not even an auto responder. Fast shipping? NO- they use the worst provider in the country Star Track. Paid for over night express from Sydney to Brisbane, it’s been a week, my package has been to Gold Coast then Perth and then Brisbane and still no sign of it.”

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“I bought a band and a case I love them very good quality, I’m happy with my purchase, super fast shipping, good service . Recommend”

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“Just received my first sport band from iStrap. Very comfortable. So many lovely choices in colour and style. Thanks”

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“Ordered it one day and received the next! Awesome service, good quality products.”

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“Love the color but they have some defects.”

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“Delivery was excellent, it looks amazing on my watch and isn’t too bulky perfect fit!!”

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“I got the braided loop band in a smaller size, it feels and looks the same as the original apple one I own, but over half the cost!!”

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“iStrap is the very best strap for Apple Watch.. It's comfortable and easy to take off to charge. One of the velcro patches came off my first strap and I ordered a new one, BUT silly me ordered a shorter strap. IStrap fully understood an are offering a refund. Great service..”

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“Could not believe how quick the shipping process was! Beyond stoked with the screen protector and alpine loop band.”

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“Love my new bands for my Apple watch. Quite affordable and value for money. Thank you so much.”

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“Love the hot pink. And item arrived in good time too!”

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“I tell everyone about iStrap and at this point I’m due for some royalties because they’re all converts now! The quality is amazing. I’ve tried a number of different types of bands and they are all great… my only complaint is that there are too many colors and I’m running out of storage room!”

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“Ultra comfortable the colours are so vibrant love the quality finish on such and affordable band.”

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iSTRAP is rated 4.5 based on 1,996 reviews