iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 2,020 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

iSTRAP 5 star review on 12th November 2024

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Anonymous

Anonymous // 01/01/2019

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“Amazing thank you exactly what I wanted”

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“Love the prices , cheaper than apple store and easy and fast”

iSTRAP 5 star review on 13th October 2020

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“Absolutely love my new straps, can't wait to buy more. They are a great fit and amazing value.”

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“IStrap have a TERRIBLE RETURNS POLICY BEWARE!!! Customer service is poor- the team are refusing to cover shipping costs for an exchange due to a sizing error on the website. For a company who values “100% satisfaction guarantee” I am extremely disappointed and not at all satisfied with the customer service provided to date. Save your money and purchase bands from a site with a more reliable returns/exchange policy.”

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“Nylon sport strap — for the price pretty disappointed.. it’s cheap looking and feeling. Could have bought a similar strap at a fraction of the price from eBay.”

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“quick service , thank you”

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“Is good good”

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“There was absolutely no way this item would fit a wrist of 156mm as outlined on the website "42mm/44mm, Medium fits 156-178mm wrists". My wrist measures 162mm so by going off your measurements and size guide I would be a medium. However, the strap that arrived was 155mm and when you then factor in the 42mm of the apple watch face your wrist would need to be 197mm at a minimum to fit a medium size band. The error in the website is that it does not factor in the watch when stating the wrist fit. It should say band length. I emailed iStrap and still haven’t heard back. I pod for my own return and still no response. Utterly terrible.”

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“As good if not better quality than the original strap. Ordered, sent and arrived in 2 days.”

iSTRAP 5 star review on 10th October 2020

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“Very easy to put watch on and comfortable to wear”

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“Love ordering from these guys Great quality, fast delivery and always an easy process”

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“Great products and service”

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“The bands themselves are good and overall happy with my purchase and bought 3 different straps.”

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“Overall it is a ok product. But mind followings: 1) Shipping is pretty fast; 2) It was packed merely in a plastic package. Glad that it did arrive in one piece; 3) The size of the band connectors is not precise. It doesn't fit perfectly with iWatch series 6 as they are noticeably wider in both ends, which is not the issue for the official Milanese Loop; 4) Do be careful if you would like to adjust the length as this would easily leave scratches on the back if you don't do it cautiously; 5) I doubt the durability of this brand. There are a few scratches on it after I've worn it while studying for a few hours. I might be wrong, or this wouldn't be considered as a major concern for others.”

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“Arrived my 2 straps, very happy, very nice, I love it, I order more.”

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“Lived up tp expectations!”

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“Looks good and feels good.”

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“Super fast shipping, really happy!”

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“Excellent product and prompt delivery considering COVID delays”

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“Fast delivery and items as described. Strap was great though screen protector cracked fairly easily.”

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iSTRAP is rated 4.5 based on 2,020 reviews