iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 2,020 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

iSTRAP 5 star review on 12th November 2024

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Anonymous

Anonymous // 01/01/2019

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English

“Not a good quality that I expected”

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“Excellent service. Beautiful watch band. Thank you”

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“Always happy with my istrap purchases”

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“I accidentally placed two orders of the exact same item within a few minutes of each other and emailed straight away to cancel one of them so I wasn't charged and sent two items. The email wasn't seen until the items had been sent out and iStrap refused to refund the second item, as their policy is to offer credits only. The fact that they aren't willing to make exceptions to this policy when it was so clearly a mistake is ridiculous, I won't be shopping with them again.”

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“Hectic Quality and super fast delivery!”

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“Such quick service and delivery and bands are great. Colours are as show....really happy!”

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“Happy thanks”

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“Looks great feels even better”

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“Thank you great”

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“The quickest shipping ever. I loved it. The solo loop fits perfectly. I was worried it would be loose because I have a thin wrist, but the review I read here before buying it was correct: I'm a size 4 for Apple solo loop and the iStrap small size fits perfectly. :) I'm happy with it.”

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“Great band”

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“Super quick delivery! Quality is up there”

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“Absolutely love my purchases. I have bought 6 different bands now and they have all been great!! Love how quick the postage is too!”

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“Purchasing the straps from the website was easy and quick. Packed an hour after my order and sent off the next morning. Fast and easy process, great quality and look exactly the same as the website. Thank you!”

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“Very, very pleased with my purchase. Arrived quickly. Excellent value. Thank you.”

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“It was broken when I opened the parcel :(”

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“Loved the bands I chose. I bought three in all. Two for me and one for my husband's birthday. Delivery was free and super super fast. I bought two Milanese bands and one sport band. Will be returning to buy more.”

iSTRAP 5 star review on 13th February 2021

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“The strap wasn’t the same as pictured. It turned out to be more bright pink than red for my liking. I would like to return it but am having no luck with the chat on your web page”

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“Fast, as described.”

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“The colour doesn’t look like what I saw on the website and I can’t get a refund. Very frustrating!”

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iSTRAP is rated 4.5 based on 2,020 reviews