“Initial order was for a 8inch board, this was not available, waited a week and decided to change the order to a 6inch due to my impatient son who could not wait to to get his birthday present. Took delivery of the board and found the charger to be faulty during the first charge. Replacement was shipped out the same day. Although my son is extremely happy with the board, the whole order/process/waiting was painful. Sent many email asking for updates and got no response, only ever got a response when calling inn. Checked my most recent phone bill and found that I was charged £7 for one call !”
“Purchased segway for sons birthday, faulty 2 weeks later, iswegway mostly prompt in addressing the matter, there is a charge to repairs even if newly purchased.”
“Purchased as Xmas gift for my son. Should have come with free bag but didn't! Chased but never received. Overall happy with product when it finally arrived. Advise to order in plenty of time.”
“Very good board came quick had a small problem at first but fixed automatically. Also was not happy with customer service but this was most likely A one off.”
