Ivanhoe Cycles Reviews

Name: Ivanhoe Cycles
Address: 72 Bell Street, Heidelberg Heights, Victoria
Rating: 4.83

4.8 Rating 278 Reviews

97 %

of reviewers recommend Ivanhoe Cycles

4.8

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Ivanhoe Cycles 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys responded almost instantly to my inquiry and were a great practical help. Highly recommend”

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Posted 7 months ago

“Prompt reply & great service.”

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Posted 7 months ago

“Very happy with my mail order from Ivanhoe Cycles. Thanks for the speedy delivery and great knicks!”

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Posted 7 months ago

“The size I wanted was out of stock so Ivanhoe Cycles texted me to offer another size or a more expensive item in a similar size, for the same price. Thanks!”

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Posted 8 months ago

“I ordered a saddlebag”

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Posted 8 months ago

“Excellent customer service and easy return process. I ended up returning pants purchased online in store to swap them for correct size. The woman who helped me in store was lovely and went out of her way to help me find the correct size pants.”

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Posted 8 months ago

“Great service speedy delivery 🙏”

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Posted 8 months ago

“Kellie was a great help with offering an alternative product and went above and beyond in her customer service and communication, even sending some stickers to my injured son following his bike accident. What a great business to deal with!”

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Posted 8 months ago

“Great to deal with. I easily exchanged when I ordered the wrong size.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“The team at Ivanhoe Cycles are wonderful! They are very friendly and helpful, and no job is too small. They are also full of great advice, which is helpful for a cycling novice like myself. I am so pleased I found them and will continue to use their service for as long as I have a bike!”

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Posted 9 months ago

“Great service by the team and quick delivery”

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Posted 9 months ago

“Great service, fast postage.”

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Posted 9 months ago

“Awesome service and very fast delivery. Thanks.”

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Posted 9 months ago

“Products were priced well, website was easy to order on and dispatch and delivery was very timely. I would have no hesitation in purchasing from them again.”

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Posted 9 months ago

“Great customer service and product arrived quickly”

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Posted 9 months ago

“Excellent product. Great communication. speedy delivery. Thanks!”

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Posted 9 months ago

“Excellent and Quick service”

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Posted 9 months ago

“Placed an order for a small item and got a call saying there was an overcharge on postage and offered a couple of much cheaper options. did'nt need to do that, great integrity an honesty.”

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Posted 9 months ago

“The time between ordering and delivery was two days which was very impressive.”

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Posted 9 months ago

Ivanhoe Cycles is rated 4.8 based on 278 reviews