Ivanhoe Cycles Reviews

Name: Ivanhoe Cycles
Address: 72 Bell Street, Heidelberg Heights, Victoria
Rating: 4.83

4.8 Rating 278 Reviews

97 %

of reviewers recommend Ivanhoe Cycles

4.8

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Ivanhoe Cycles 5 star review on 13th August 2024

Jacqui

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Description of the product didn't match what was in the bundle (It was supposed to be a bundle for Giant Trinity, which was not the case)”

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Posted 1 month ago

“I bought the wrong size arm warmers ans so I sent an email on how to do an exchange. I have to receive a response and that was weeks ago.”

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Posted 10 months ago

“Ordered in stock item. After a week of waiting item still had not been sent so i contacted via email. Was notified item was infact out of stock and a new one had been ordered and will be ready within a week. Bit over a week passed with no word so I contacted yet again and was told item had to be checked my mechanic the following week. In the end finally received item a little under a month from date of purchase. Worse communication I’ve ever encountered won’t be shopping here again.”

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(Hallam) - Posted 1 year ago

Ivanhoe Cycles is rated 4.8 based on 278 reviews