Jacamo Reviews

2.4 Rating 168 Reviews

35 %

of reviewers recommend Jacamo

2.4

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Jacamo:

Jacamo is not ordinary menswear collection. Its a Big size menswear, from big brands like Ben Sherman, Lonsdale and Caterpillar, with sizes up to 5XL.

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How quickly does Jacamo resolve customer queries?

Helpful Report

(1 month ago)

Greater than 32% of reviewers feedback is Jacamo takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

57.14%

Industry Average

“ Set up and account, given a credit limit and when I placed my first order a few days later they cancelled the order and removed my credit limit with absolutely no contact regarding the matter. Customer service is useless, just fob you off with copy and paste replies. This will have now have an impact on my credit file, so they will be reported the the financial ombudsman. Avoid this company! ”

- Darren

“ The clothes are great, but the worst customer service in the game. Had an issue were the website reverted my delivery address to an old address and I couldn't get hold of anyone after hours of trying. Truly poor. ”

- Anonymous

“ Unfortunately, this incident has tainted my opinion of Jacamo's customer service. ”

- Anonymous

Jacamo Reviews

About Jacamo:

Customer Service - Average