Jadlam Toys & Models Reviews

Name: Jadlam Toys & Models
Rating: 3.10

3.1 Rating 40 Reviews

50 %

of reviewers recommend Jadlam Toys & Models

Company Reviews

Questions

Metrics

3.1

Based on 40 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Jadlam Toys & Models made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give this company a 0 but can’t , ordered some paint order not processed was told due to fraud my card details did not match , was asked to use PayPal, strange because that is how I did pay , have asked all day to have my account erased but no answer , poor company , poor customer relationship, will never use these again”

Helpful Report

Posted 3 years ago

“I bought a 'Radio Control Car Radio Gear & Battery Combo - Mid Level' as part of the package I bought. It was missing the battery. We bought the package at the start of lockdown but haven't got round to opening it till now because it was a gift to someone. It was missing a battery but rather than sending me the missing part they offered me 20% off a new battery as it's past 30 days which seems arbitrary. It's a Jadlam package that was missing the item. If the box was missing a part then sending me the part seems fair IMO. It's a high-value part so this is very frustrating. Definitely won't use them again and have lost a customer in me. Have email correspondence for proof.”

Helpful Report

Posted 3 years ago

“Beware items not correctly described. Once they have your money they don't care, appalling customer service.”

Helpful Report

Posted 4 years ago

“Customer service that's a laugh you dont know the meaning of the word, try ringing it's easier to speak to the Vatican and get the Pope he will speak to you albeit in Latin. Their after sales is none existent their deliveries are the pits for example l ordered a model from "Wonderland" in Edinburgh two days ago and lo and behold it's here, my outstanding order was ordered in Oct. a pre-order which l paid for there an then has it arrived ? you don't need my answer. 2019 will have to improve else l'am off.Hate writing negative reviews but could not contain myself.”

Helpful Report

Posted 5 years ago

“So easy to use website. Product arrived earlier than expected. Definitely use them again.”

Helpful Report

Posted 6 years ago

Jadlam Toys & Models is rated 3.1 based on 40 reviews