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James Foy Plumbing Reviews

4.9 Rating 410 Reviews
99 %
of reviewers recommend James Foy Plumbing
4.9
Based on 410 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read James Foy Plumbing Reviews
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Phone:

0151 438 2297

Email:

james@jamesfoyplumbing.co.uk

Location:

14 Red Rum Close
Liverpool
L9 9HT

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Anonymous
Anonymous  // 01/01/2019
I needed urgent help for an elderly friend of mine and James Foy sent the excellent Alan around on the same day. Alan did a thorough investigation and clearly explained the problems and solutions available. He got the boiler working and only charged for one hour. He's going to prepare an estimate for some further work that needs doing and I'm confident that this will be well thought out, necessary and reasonably priced. First class service! Thanks to all concerned. Alan Crowe
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Posted 9 years ago
Thank you Alan! :-)
Posted 9 years ago
Both the administration and workmanship of James Foy plumbing were of the highest professional standards. A special thank you to Alan who was exceptionally polite, clean and thorough. I will definitely use James Foy plumbing in the future and highly recommend them.
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Posted 9 years ago
Thank you Bev!
Posted 9 years ago
Quick, efficient service. Arranged annual gas safety certificate and the engineer who attended was very personable and fixed a few very minor problems whilst on site at no extra charge. Will use again.
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Posted 9 years ago
Thank you Sam! We have added your logo and website details to our website as a client.
Posted 9 years ago
We contacted you when the gas engineers we had previously employed wanted to make a call-out charge when we asked for their advice. With yourselves there was no such reluctance - no only were you prepared in principle to give us a free estimate, but Allan in fact took considerable time to check out what might need doing and to explain this fully to us. All in all our first experience of your company has been excellent and we will certainly come back to you for annual boiler inspections, and for any other plumbing work we might need in the future. Thank you.
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Posted 9 years ago
Thank you Ian! :-)
Posted 9 years ago
A real bonus to find a helpful efficient plumbing company. None of the usual run around and leaving messages on mobiles
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Posted 9 years ago
Thank you Carl! :-)
Posted 9 years ago
very well done ! technician Neil very competent and attentious , I certainly recommend this company to anyone in need of this type of service in the Liverpool area
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Posted 9 years ago
Thank you Leonardo!
Posted 9 years ago
Plumber fully explained the problem with my toilet first before dealing with it. Fixing was done to my satisfaction. Payment was swift. Altogether a hassle-free half an hour or so. James Foy Plumbing are very professional and I would certainly recommend to others.
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Posted 9 years ago
Hi Lahe thank you for the review!
Posted 9 years ago
James Foy Plumbing were superb. I had a major plumbing problem with my water tank which was leaking everywhere, even through the ceiling! Our plumber Neil was first class, polite, very hard working and extremely professional. He re-fit the new cylinder unit and changed all the complicated pipework to a very high standard. He explained how everything works on the new model and I am thrilled with the result. No leaks and hot water again! All the staff were friendly too, including Gemma in the office, who put me at total ease throughout the whole process. Excellent customer service. I highly recommend them and would definitely use their services in the future, if I needed them.
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Posted 9 years ago
Hi Julian thank you for the review!
Posted 9 years ago
From the initial call to the job completed I cannot fault the service, the young plumber is a credit to the company, because of the nature of the problem he put himself out to do it as quick as possible, he never stopped until it was done, he was pleasant and very professional and would not leave until he had cleaned up to his standard. I will recommend and already have. I was expecting a much bigger estimate but was very happy indeed with the price.
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Posted 9 years ago
Thank you for your review. I have told John about your comments :-) Thank you!
Posted 9 years ago
I would recommend James Foy Plumbing without reservation. They are an extremely professional company with a highly skilled team and excellent customer care. I cannot speak highly enough about the way I was treated throughout the duration of the work carried out and I was delighted with the completed job. I won't hesitate to call them again in the future should the need arise. Many thanks to Peter, Gemma and Liam! Pauline L13
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Posted 9 years ago
Hi Pauline You're very welcome :-) we're glad we could go the extra mile for you Regards,
Posted 9 years ago
Excellent professional service from the initial welcoming telephone response, an appointment to fit round my work commitments, the advance notice text, the prompt, cheerful and efficient workmanship from your engineer, Allan, to the follow up customer care emails. I am very impressed and so delighted to see that customer care is still valued. I was beginning to lose all hope after being let down by other companies. Although this was a reasonably small job to be sorted, I was looked after as if I was having the whole house overhauled. I will definitely be using your team again and will be happy to recommend you to friends and colleagues. Suzanne
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Posted 9 years ago
Hi Suzanne, We have passed your comments onto Allen :-) Regards (Sorry you received this twice, we'll still learning how to use it)
Posted 9 years ago
From start to finish, all who where involved were excellent. I especially liked the idea of sending a text the night before to confirm appointment time. An excellent job was done by all, the work completed was carried out to a very high standard. I wouldn't hesitate to recommend James Foy ltd to all.
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Posted 9 years ago
Hi Rita Thank you for the kind words. Regards,
Posted 9 years ago
Would definitely recommend! Great service from start to finish. Gemma who arranged my appointment over the phone was great and gave a full explanation about the process for fixing/assessing my broken boiler. Peter our plumber was very friendly and gave clear and upfront pricing. I also got a full explanation of the repairs and parts required too.
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Posted 9 years ago
Hi Laura. Thank you for taking the time to leave a review! Regards,
Posted 9 years ago
Delighted to find a company at last who honour their promise to attend! Efficient and friendly service at a reasonable price. I will definitely use James Foy Plumbing in the future.
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Posted 9 years ago
Hi Ian thank you for the kind review!
Posted 9 years ago
Delighted to find a company at last who honour their promise to attend! Efficient and friendly service at a reasonable price. I will definitely use James Foy Plumbing in the future.
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Posted 9 years ago
Hi Ian, Thank you for leaving a review. It is much appreciated. Regards,
Posted 9 years ago
Great work and service. Good value for money. I would definitively use this firm again. Allen did a great job so Thanks!
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Posted 9 years ago
Thank you for the review!
Posted 9 years ago
To all - I've recently been having central heating problems, with radiators not working and heat not circulating, I called in a local plumber to look at the system and was informed the system needed a flush. I agreed to let him carry out the works in order to get a fully working system again, This was done and I paid the £325.00. A few days later I noticed some where working better than others and it still didn't seem 100% right. I called the plumber who informed me there must be blockages and all sorts of pipe work needed cutting out.. wow.. I wasn't expecting this.. why didn't he diagnose this in the beginning is beyond me... he declined to come back.... This obviously needed sorted, so I called James Foy plumbing ( now opting for a professional Company ) I spoke to Gemma who guided me step by step the process and sent an engineer out to diagnose the problem, this was done in a professional manner with photo's etc.. with a free quote....what a difference on how they came across and how well the job was completed, we had a few hiccup's but they where dealt with, they did what they said they would do and more and the price for the flush was the same as the other plumber..... my advice would be USE JAMES FOY PLUMBING... First class Job and attitude. Excellent !!
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Posted 9 years ago
Thank for your the detailed review. I'm glad we sorted the niggles out for you and everything was resolved. Best wishes!
Posted 9 years ago
Organised, efficient and pleasant staff. Would recommend to others.
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Posted 9 years ago
Thank you for the review!
Posted 9 years ago
An excellent job as usual. Professional and prompt and always an excellent level of communication I would highly recommend James Foy Plumbing
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Posted 9 years ago
Posted 9 years ago
Cheers Geoff!!!
Posted 9 years ago
Fast efficient service. Great standard of work, will definitely use again.
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Posted 9 years ago
Thank you Jackie :-)
Posted 9 years ago
James Foy Plumbing is rated 4.9 based on 410 reviews