Japan Ski Experience Reviews

Name: Japan Ski Experience
Address: Tancho Center B1F, 179-8 Aza Yamada, Kutchan-cho, Hokkaido
Rating: 4.81

4.8 Rating 942 Reviews

99 %

of reviewers recommend Japan Ski Experience

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responsive service”

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Posted 7 years ago

“lovely place & warm service!!”

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Posted 7 years ago

“Great sales team, very responsive to my enquiries”

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Posted 7 years ago

“This is my second trip JSE, trip was organised with no fuss.. Only issue was when we arrived at Hakuba bus terminal..there was no transfer waiting for the chalet. Apparently, there was a miscommunication as to where we were to get off the bus . The issue was resolved with a quick phone call by the friendly staff at the bus terminal to the chalet .”

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Posted 7 years ago

“the organization done by Japan Ski Experience was very well done and professional.”

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Posted 7 years ago

“Good price for hotel”

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Posted 7 years ago

“The staff were all very responsive and helpful. They have good knowledge of the premises and were able to give good recommendations. We were very happy with the apartment.”

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Posted 7 years ago

“good advice when booking (knowledgable staff); following up to ensure all transfer details were submitted etc; good customer service”

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Posted 7 years ago

“Our cottage was a great recommendation. And it's not very well known, so well done. I am glad I came to Japan Ski Experience for the second time (yep, am already a repeat customer) because everything was arranged so well. So well done! And yes, I would have no qualms recommending you guys.”

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Posted 7 years ago

“Communication good”

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Posted 7 years ago

“Easy booking system”

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Posted 7 years ago

“Ai Tomizawa was very responsive and helpful! Thanks for coordinating everything”

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Posted 7 years ago

“Duncan was very helpful in securing an apartment for us at Aya as well as arranging for my daughter’s ski lessons. Seamless. Thanks!”

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Posted 7 years ago

“Every thing was very well organised, staff are always on hand to help and have been very accommodating. The only reason i didn't give 5 stars was because we were charged a cancellation for changing our transfer (when we weren't really cancelling). Even though this is probably a charge Japan Ski Experience couldn't control, I would hope an organisation this this size could would result in a charge not being incurred. Also in previous years we have had prices charged in local currencies, this would have been a useful feature to have kept on the site.”

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Posted 7 years ago

Thank you very much for the feedback. It is correct that where changes are required, the fees which service providers charge are passed on. But we don't charge anything extra for our services and make these amendments for you free of charge.

Posted 7 years ago

“Everything ran very smoothly. Accommodation was fantastic.”

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Posted 7 years ago

“Fast responses”

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Posted 7 years ago

“Quick response/follow-ups. Provided detailed information.”

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Posted 7 years ago

“Easy, very responsive, excellent follow up”

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Posted 7 years ago

“Great service . Ai went out of his way to help us and responded promptly to all of our numerous emails .”

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Posted 7 years ago

“Staff was patience with my queries & changes to my booking. And I got a surprise pickup from Welcome centre to our accommodation at Niseko. Thanks JSE.”

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Posted 7 years ago

Japan Ski Experience is rated 4.8 based on 942 reviews