Japan Ski Experience Reviews

4.8 Rating 797 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Duncan and the team at JSE were very helpful with my early enquiries. On arrival in Grand Hirafu there was zero hassle as everything I'd booked from accommodation to ski hire and lift passes was ready and waiting to go. The ride from the Hirafu bus stop to my hotel was a welcome service at the end of a long journey. The snow and the mountain also made my Japan Ski experience a happy one.
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Posted 1 month ago
The Japan Ski Experience are super stars! We have used them for 5+ Japan ski trips and all have been awesome. Pricing is competitive, accomodation quality is excellent and the service from the team is amazing. I ran into a few issues last year and they couldn't help me enough. Thanks so much and can't wait till next year!
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Posted 2 months ago
excellent experience helping us not only book the right accommodation and transport for us (beautiful studio room with private coach on arrival and bus on departure) but also coordinated things and checked in along the way so when our flights got changed we still had a taxi and when we were leaving our hotel got us right to the bus stop right on time. great experience 10/10 can't recommend highly enough!
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Posted 2 months ago
This was our first time at the snow in Japan. JSE made the whole process of booking resort accommodation and snowboard hire in Hakuba very easy. I asked many questions along the way and answers were always prompt and informative. I will definitely be using them again for my next Japan trip!
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Posted 3 months ago
We have always found JSE to be extremely helpful and professional from picking us up and dropping us at the welcome centre to answering our emails promptly. We would highly recommend booking your next snow holiday with them as we have done so for 8 years and we have no complaints with them whatsoever. We fully intend to book our next snow holiday with them next year.
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Posted 3 months ago
I have such a great experience for my first ever Japan ski trip. Japan Ski experience company has done a fantastic job to hire such a great team. Just to name a few team members I dealt with - Sarah, Justine, and someone from Guest service... all made my trip an awesome one that I will go back again and use Japan Ski Experience for accommodation, lift pass, lesson bookings.... Super awesome and high recommended. Also a big Thank You to the team. You all did a fantastic job to help customers like me.
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Posted 1 year ago
Our third consecutive year booking through JSE, once for Hakuba and twice for Niseko. I want to express my appreciation for your professional team of agents, I always received prompt responses and excellent recommendations!
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Posted 4 years ago
Everything went as planned from the time we got to Japan until we left. Great service.
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Posted 4 years ago
Every detail was handled for us. Travelling with two families, logistics and the assistance to ensure we all were booked in and ready to go for the slopes was superb. Thoroughly recommend Japan Ski Experience :)
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Posted 5 years ago
Professional and prompt service, everything was taken care of from the time we arrived to the time we left. Thanks for a great ski holiday!
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Posted 5 years ago
The agreement should have some flexibility before certain dates.
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Posted 5 years ago
You have keep up with the excellent service over these years. Well done.
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Posted 5 years ago
Very easy to book and lots of advice given. Speedy response.
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Posted 5 years ago
Quick response, competitive deals, very helpful. We stayed right in the centre of Niseko and had a great time. Thanks!
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Posted 5 years ago
Ai, our booking co-ordinator at Japan Ski Experience, was outstanding. Her expert knowledge, outstanding customer service and patience didn't disappoint. The same applies this year during our current booking process. It's very reassuring to book through her. It was our first time in Japan and it was a fantastic experience. That is the reason we have come back this year and recommended her to people. The company itself offers a great portfolio of accommodation too.
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Posted 5 years ago
They take all the work out of the trip and everything is handled and ready to go
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Posted 5 years ago
Provided some great options. Always quick to respond to questions. Helped organise hotel, transport and equipment. Would definitely use again.
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Posted 5 years ago
Service is exemplary. Responses were prompt and very helpful. Communication with service staff was hassle-free. All bookings for accommodation and skiing went smoothly.
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Posted 5 years ago
I have used Japan Ski Experience for the last two year and I will be using them again next time, It all went like clock work, from the bust trip, hotel, ski tickets and ski lessons. Cannot fault the service. Stein Brathaug
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Posted 5 years ago
Just Love the house we rent from Japan Ski.
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Posted 6 years ago
Japan Ski Experience is rated 4.8 based on 797 reviews