Japan Ski Experience Reviews

Name: Japan Ski Experience
Address: Tancho Center B1F, 179-8 Aza Yamada, Kutchan-cho, Hokkaido
Rating: 4.81

4.8 Rating 941 Reviews

99 %

of reviewers recommend Japan Ski Experience

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Japan Ski Experience was so easy to work with. The trip was seamless with their planning. It made finding the right accomodation, transfers and lift tickets a a stress free experience.”

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Posted 1 year ago

“Duncan and the team at JSE were very helpful with my early enquiries. On arrival in Grand Hirafu there was zero hassle as everything I'd booked from accommodation to ski hire and lift passes was ready and waiting to go. The ride from the Hirafu bus stop to my hotel was a welcome service at the end of a long journey. The snow and the mountain also made my Japan Ski experience a happy one.”

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Posted 1 year ago

“The Japan Ski Experience are super stars! We have used them for 5+ Japan ski trips and all have been awesome. Pricing is competitive, accomodation quality is excellent and the service from the team is amazing. I ran into a few issues last year and they couldn't help me enough. Thanks so much and can't wait till next year!”

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Posted 1 year ago

“We have always found JSE to be extremely helpful and professional from picking us up and dropping us at the welcome centre to answering our emails promptly. We would highly recommend booking your next snow holiday with them as we have done so for 8 years and we have no complaints with them whatsoever. We fully intend to book our next snow holiday with them next year.”

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Posted 1 year ago

“Awesome service ! Everything was dealt with promptly and efficiently. We will be rebooking for 2025.”

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Posted 1 year ago

“Hassle Free Holiday number 2. Second time that Japan Ski Experience has made our family trip hassle free! Always a quick response with accommodation options to match all our questions, including changing dates. The whole process from booking through to arriving with our tickets and lesson's prebooked at our accommodation, just made it easy for us. No question too hard to answer. Will be using them again in the future!”

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Posted 1 year ago

“Very easy to deal with. Followed everything up when asked & even when not asked to which made things super easy. Very pleased with the experience.”

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Posted 1 year ago

“Communication was great. They never refused to go above and beyond with anything they could assist with. The choices of accommodation and property prices associated with the listing were and are 5 star. Thank you and no doubt plan to book with Japan Ski Experience in the future. A high recommendation from me to say the least.”

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Posted 1 year ago

“All the staff I communicated with were so helpful with the many emails I sent leading up to our trip. I always received a reply within 24 hours, and they were able to answer my questions regarding our accomodation, snow equipment hire and other logistics planning. Whilst we were at Hakuba the communication via Whatsapp was very helpful.”

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Posted 1 year ago

“HI Japan Ski Experience, just wanted to thankyou for our amazing holiday. We have only just returned but already I am dreaming of our next one. Your service was so good and our accommodation so amazing that we have all said we will never book with anyone but Japan Ski Experience again. It is always a bit stressful booking on behalf of a larger group, but from the moment I first made enquiries to the moment we were dropped off at the train station at the end of the trip nothing was ever too much trouble. Everything we asked for was done from luggage drop offs, ski rental drop offs, grocery pick ups, Snow Monkey tour, personal return of a lost phone (thankyou!!), booking help with taxis etc etc. The list goes on. We are so grateful to you all. THANKYOU, from Michelle Campbell & everyone else in the group!”

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Posted 1 year ago

“As a novice going on his first ski trip, Japan ski experience helps me alot on my logistic and preparation for this trip. Any questions I have was promptly answered and helpful suggestion was also given to assist me. I would highly recommend Japan ski experience to anyone looking for a great winter holiday in Japan! See ya guys next year!”

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Posted 1 year ago

“An excellent and efficient service with great advice included. Great response to any query from the team. The Japan side service was very smooth. Also Mountainside was a great property.”

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Posted 1 year ago

“Fantastic, very customer focussed service. Very helpful when changing circumstances and always accommodating where possible. Staff on the ground were super helpful and nothing too much trouble. Definitely recommend to enable easy, seamless holiday. Thanks guys !”

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Posted 1 year ago

“The whole process of booking our holiday with Japan Ski Experience has been an absolute breeze and we had the best holiday ever with our two teenage boys! The accommodation they suggested suited us perfectly! Serviced apartment. It had a private shuttle bus every half hour to the local slopes and a bus stop for every other ski resort just out the front! My boys just walked to the slopes 5 min walk to the ski lift, we were a 1-minute walk to the supermarket to buy breakfast food for my boys who eat a lot. It was so convenient. I also booked several restaurants recommended by Japan Ski and they were all fabulous. Several yummy food trucks right near our accommodation my kids loved all the food it was so easy. We booked all our ski lessons through the booking portal including our transfers to and from the airport. I had a few questions throughout the booking and Duncan and Yuka were absolutely amazing and so quick to respond to all my silly questions being a first-time skier They arranged everything all we had to do was get there! Our lift tickets were waiting in the lobby on arrival and everything else was booked with a clear schedule. A total stress-free experience I would love to return in 2025 and do it all again! Thanks to the wonderful team ant Japan Ski Experience”

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Posted 1 year ago

“Amazing service finding the perfect accommodation for our first time to Japan skiing. Seamless booking for airport transfers, lift tickets and any other extras you need. The communication was excellent too despite time difference.”

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Posted 1 year ago

“excellent experience helping us not only book the right accommodation and transport for us (beautiful studio room with private coach on arrival and bus on departure) but also coordinated things and checked in along the way so when our flights got changed we still had a taxi and when we were leaving our hotel got us right to the bus stop right on time. great experience 10/10 can't recommend highly enough!”

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Posted 1 year ago

“This was our first time at the snow in Japan. JSE made the whole process of booking resort accommodation and snowboard hire in Hakuba very easy. I asked many questions along the way and answers were always prompt and informative. I will definitely be using them again for my next Japan trip!”

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Posted 1 year ago

“Japan Ski Experience provided great support for booking our first holiday in Japan. We were not familiar with the area, nor the accommodation options. They provided sound advice, which enabled us to chose the best spot for our base. They also made booking skis, transfers, passes etc very simple for people who had not skied in Japan before. They're also really friendly!”

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Posted 1 year ago

“I have such a great experience for my first ever Japan ski trip. Japan Ski experience company has done a fantastic job to hire such a great team. Just to name a few team members I dealt with - Sarah, Justine, and someone from Guest service... all made my trip an awesome one that I will go back again and use Japan Ski Experience for accommodation, lift pass, lesson bookings.... Super awesome and high recommended. Also a big Thank You to the team. You all did a fantastic job to help customers like me.”

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Posted 2 years ago

“Our third consecutive year booking through JSE, once for Hakuba and twice for Niseko. I want to express my appreciation for your professional team of agents, I always received prompt responses and excellent recommendations!”

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Posted 5 years ago

Japan Ski Experience is rated 4.8 based on 941 reviews