“I wish to warn people about Jaycar's Powertech Solar Charge Controllers. There are no warnings that these are what is called Common Positive. If you ground the negative of your solar panel, it will destroy tour expensive deep cycle batteries. Look for a controller which states "Common Negative" if you need to connect the solar panel to the battery negative directly.”
“I will never buy from jaycar online again although not entirely there fault they still choose to use a courier company that is completely incompetent.
They used a courier for a switch cover that could have been posted as a letter and it went all over the country back and forth and now 14days after the expected delivery date i have to drive 30mins out of my way to pick it up . ugh!”
“I bought 2 items from Jaycar Springvale road through click & collect. neither of them works. When I tried to return them, I was told I have to wait until after restrictions are lifted. Bunnings let me return a wrong item I purchased via click & collect without any problems a few days earlier. I told them a pair of gloves and leaving the item aside for 2 days should solve the matter. They didn't want to know. I will not attempt to buy anything from them again.”
“Some of the worse customer service I have ever experienced! Placed an order some some products on the 3rd Aug, heard nothing and rang them up on the 23rd Aug. Was told that the order hadn't been sent and that they would do it the next day. Nothing was sent and then I wrote to their customer service asking where my products are and heard nothing back! It's now the 22nd Sept and I rang to ask for a refund and speak to the manager, he was conveniently in a meeting and never phoned back. Its been over 50 days and I still can't get an answer out of them. DO NOT BUY ON-LINE from them. Absolutely terrible service.”
“Never have a good experience in shop and now I ordered online and a week later I'm told that the products were on back order. And it was only through my enquiry that I found out !”
“The customer service of at least one member the sales staff at Jaycar Electronics shop in Osborne Park WA is so poor I would have preferred to give a ZERO star rating. Without going into the details suffice is to say that this persons sales and interpersonal skills was so poor I advise people to shop elsewhere rather than risking being served by the is person. I am not surprised to see that. If Jaycar happens to care about such poor customer service I am happy to be contacted.”
