JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,351 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quality products...quality service!”

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Posted 6 years ago

“It was very easy to collect the order”

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Posted 6 years ago

“High quality products, fair pricing and great service on-line”

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Posted 6 years ago

“They made me happy as everything came quick and fast and well packaged no damaged goods”

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Posted 6 years ago

“Order came on time with emails telling me where my item was.”

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Posted 6 years ago

“Items good quality bit expensive as most teens only wear labeled clothes postal service is good”

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Posted 6 years ago

“Very Quick and easy to use”

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Posted 6 years ago

“Lovely clothes quick delivery and decent price”

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Posted 6 years ago

“It was very good and also I like what I bought and the shipping was free so that was good”

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Posted 6 years ago

“This is a excellent website so easy to use and the click and collect option is brilliant and so quick”

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Posted 6 years ago

“The customer care team at JD work bloody hard and with the resourses they have at times it can be very difficult. I bet if a lot of customers was at customer care you would all be thinkimg diffrently at what you are saying. Yes they have to email the warehouse ( they do nlt have there number ), yes the missing parcel forma take between 14 to 28 working days sometimes this can be delayed due to the type of investigation of your order and courier. The agents themselves can not process any refunds this action is done by managers only so you refund will be in a cue. The only have 2 hands. I know all of this as I used to work there and I can see a lot of people lie about stuff which is not TRUE. There are always 2 sides tl everything and people who bitch and moan about stores are they people who get them shut down and bankrupt.... this is why the high street is empty...”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Used there stores for many years always great products with a great variety with great prices. Ordered some trainers for my kids on Thursday paid for standard delivery and by Saturday morning they had arrived. Very pleased with the service I recieve everytime in store or online.”

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Posted 6 years ago

“fast, reliable and easy to look at website”

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Posted 6 years ago

“Good staff”

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Posted 6 years ago

“Excellent quality clothing u can get sum right bargains in sale order on line fast delivery”

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Posted 6 years ago

“Had my size over the line quick delivery”

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Posted 7 years ago

“always get what i need from them on time and without ant hitches great place to but clothing as not alot of shops have such a big colllection”

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Posted 7 years ago

“Brilliant customers servise n always smiling n cheerful”

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Posted 7 years ago

“Kept fully up to date with order and order ready to collect within 3 days. Great service”

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Posted 7 years ago

JD Sports is rated 2.1 based on 1,351 reviews