JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,356 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joined the rewards scheme after it wouldn’t down load on my wife’s phone but on the order was her phone number and not mine so won’t add on the rewards Total sham after calling and was on the phone for 20 mins still will not add even after I gave her all the info of the order Will not buy from JD again”

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Posted 4 weeks ago

“Hi I’m still outstanding part of my order placed a number of weeks ago?I was contacted by Margaret from jd who suggested posting on here ?”

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Posted 3 years ago

“Just terrible..”

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Posted 5 years ago

“Good thus far”

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Posted 5 years ago

“Quick to take money slow delivery 3 to 5 days was told all in stock then out of stock 10 day I got my delivery”

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Posted 5 years ago

“Lavk of communication on cancelled orders, stock not available after purchase, app also isnt updated quivk enough.”

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Posted 5 years ago

“Went to the Brent Cross JD shop looking for some cricket gear...not much in that regard but average selection of sports items in general....staff attitude could be a bit better!”

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Posted 6 years ago

“I order a lot off jd sports but definitely there delivery needs sorted, nearly all my deliveries are late very frustrating”

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Posted 6 years ago

“Not feeling the love JD Sports...... Into JD Sports at Greenwood mall quite a few times shopping. Twice now to buy shoes, (2 to 3 pairs Nike, you know.. $400 to $600) my size is not in stock both times...!! (10.5 to 11.0 ) I was very bothered by this..!! Especially after After waiting my turn... 1 hour round trip, wasted time.! really, a shoe store at busy greenwood mall out of most popular sizes... Twice now.... Never Had this at The Finish Line I have to buy my Nike's at other stores like "Champs", This cost JD $600 in sales yesterday.. and, .. Champs had the same shoes, in my size, in stock. champs is now my first stop.. Great service, Less waiting...!!”

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Posted 6 years ago

“I get my order without any problems but I’m not sure if they are real. For me the are fake :( I’m really disappointed”

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Posted 7 years ago

“Jd7462924659...8809606326,,,7634979284”

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Posted 7 years ago

“Really good sports shop plenty of variety”

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Posted 7 years ago

“Moderate but i loose money out of it”

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Posted 7 years ago

“Good service”

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Posted 8 years ago

“the manager recieved an rko”

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Posted 8 years ago

“the staff said they are eggy. they insulted me.”

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Posted 8 years ago

“i bad bexperience bit bas bad ban bhis bompany brom bhe buk”

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Posted 8 years ago

“there was a egg on sale”

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Posted 8 years ago

“There not best but ok. Order trainers online to collect at the the store was told 3 days but took 5”

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Posted 8 years ago

“Very happy with coat I bought from them for my son but annoyed at how JD Sports charge £65 for the coat although it says £55 on the tag, this was ordered online so no sure how they work that one out in store”

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Posted 8 years ago

JD Sports is rated 2.1 based on 1,356 reviews