JD Sports Reviews

2.1 Rating 1,332 Reviews
26 %
of reviewers recommend JD Sports
2.1
Based on 1,332 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read JD Sports Reviews
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Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 5 star review on 18th December 2022
Paul Smith
JD Sports 5 star review on 18th December 2022
Paul Smith
JD Sports 1 star review on 27th November 2022
Anonymous
JD Sports 1 star review on 21st October 2022
T. Darbyshire
JD Sports 1 star review on 3rd July 2022
M.rauf
JD Sports 1 star review on 3rd February 2022
Carl
JD Sports 1 star review on 5th January 2022
Michael
49
Anonymous
Anonymous  // 01/01/2019
1
Nicole
My sister has had a terrible experience with JD sports Manchester, she had £100 on a gift card and the card was cloned! Or as a JD supervisor said it sounds like it was done by a member of staff! Totally refused to deal with it.
JD Sports 1 star review on 20th December 2017
Helpful Report
Posted 6 years ago
1
Daniel Catalin
I have orded a pair of shoes, i have paid for next day delivery but they charge me extra for nothing, they dont respect the customers and delivery time. I took a day of from work to wait the whole day for nothing !
JD Sports 1 star review on 19th December 2017 JD Sports 1 star review on 19th December 2017 JD Sports 1 star review on 19th December 2017
Helpful Report
Posted 6 years ago
1
Kirk Fincham.
Don't waste your time, my other half finally got me to look through the website with her as I could never be bothered before, after about an hour of making our shopping cart they decided to block me at the checkout. Never again! Access Denied You don't have permission to access "http://www.jdsports.co.uk/cart/" on this server. Reference #18.c1d3dead.1494530652.130913a0
JD Sports 1 star review on 11th May 2017
Helpful Report
Posted 6 years ago
1
Simon Rix, Didcot
Went to Templars Square in Crowley, I wanted to buy a couple of pairs of running shoes. gave the ones I wanted to a member of staff, so 15 minutes went by, and then I received the trainers, I asked him if he had any inner soles for protection, he replied no, but next door sell them. Which I found peculiar knowing I'm in a sports shop, and they didn't have any to try with the trainers, 1 pair they didn't have in my size , which wasn't a problem, so I asked for another pair,I was waiting another 5 minutes, and then the tall guy told me someone else would be getting my trainers, 15 minutes, no sign, a further 10 mins still no sign of my trainers coming, so I went to the till to speak with the manager, and he said you will have to wait as it's Christmas (30th).... it's busy. So I waited another 10 minutes, so I decided to go inter Sports where I met a young member of staff called Liam, and they were busy, but Liam asked me what specific trainers I was looking for, so I told him, well the experience from this young guy was absolutely flawless, he took the time with me to make sure I was getting the right running shoes, and I said to him, why are you so passionate in selling trainers, and he responded with, I use to run a lot myself so I want the best for my customers, wow fantastic. Maybe the staff from JD Sports should go to inter sports and learn from Liam how to sell, including the manager with the orange trainers. Anyway I ended up spending £236, plus 2 pairs of air Orthotics.
JD Sports 1 star review on 30th December 2016
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Posted 7 years ago
1
Simon Lord
I had to give a star in order to write a review, when JD Sports are not worthy of a star. I ordered online on Sunday along with an order from Foot locker. I received an email confirmation from both straight after. My foot locker was delivered on Wednesday. Having not received my order I went to track the progress online and it did not recognise my order number and yet payment was taken. Everytime I phoned I was cut off, every Tweet I made on Twitter was responded to with the same generic reply. The same via email. Days and days and no apparent news as to where my delivery is. You guys need to take to Twitter and Facebook
JD Sports 1 star review on 11th December 2016
Helpful Report
Posted 7 years ago
JD Sports is rated 2.1 based on 1,332 reviews