JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,350 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy delivery”

Helpful Report

Posted 7 years ago

“Didn't have my size in store helpful staff orderd me a pair delivered to my house for an extra £1...”

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Posted 7 years ago

“price again very nice and low”

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Posted 7 years ago

“Early delivery and clear website”

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Posted 7 years ago

“EXACT LIVERPOOL PERSONALISED TOP FOR MY SON'S BIRTHDAY DELIVERED IN PLENTY OF TIME :-)”

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Posted 7 years ago

“Great quality clothes and good customer service with a smile.”

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Posted 7 years ago

“Very satisfying great service as well”

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Posted 7 years ago

“Ordered an infant mckenzie t shirt and leggings set and a pair of infant nike fluxes.. got both for €40 with free delivery. Deliver was tracked with dpd. Really happy with the order”

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Posted 7 years ago

“Order was all correct and delivered on time. Items were as described and good quality.”

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Posted 7 years ago

“staff helped me with the puchase of goods as a christmas present for family member . They turned out to be the wrong size , so the goods were returned and exchanged for the correct sizes without any quibble or fuss”

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Posted 7 years ago

“Excellent customer service and getting back to you”

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Posted 7 years ago

“Found a pair of shoes that I wanted for a great price, got delivered to my house pretty fast.”

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Posted 7 years ago

“very fast shipping and good item”

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Posted 7 years ago

“Great products for great prices, and also free click & collect which was easy and the returns service was excellent too.”

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Posted 7 years ago

“IT was quick and simple to order the items I bought. I have bought from JD online on 3 separate occasions and they have kept track of my delivery and told me the updates of my order via text. All the items I ordered were in perfect condition and exactly what I ordered.”

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Posted 7 years ago

“Convenience of shopping, great, helpful staff at local store(Aberystwyth), fast delivery.”

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Posted 7 years ago

“They serve you quickly and they are very polite they are also very paitiont”

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Posted 7 years ago

“Quick delivery and prompt reply from customer service”

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Posted 7 years ago

“By being prompt in delivery. Items ordered of good quality and perfect place to shop if you have teenage grandsons.”

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Posted 7 years ago

“The website is easy to navigate and it was easy to view the product from a number of angles to inform my decision making.”

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Posted 7 years ago

JD Sports is rated 2.1 based on 1,350 reviews