JD Sports Reviews

2.1 Rating 1,358 Reviews

26 %

of reviewers recommend JD Sports

2.1

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does JD Sports deliver? How long does JD Sports take to deliver? Does JD Sports deliver on time? How is accuracy and good condition of items delivered by JD Sports?

Returns

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Customer Service

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Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How does JD Sports deliver?

Helpful Report

(1 week ago)

JD Sports delivers items by Courier.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ Did a order through klarna, from JD Sports , received , 1 bag with missing items, Contacted JD Sports ! , who said items were delivered, I went to klarna , who looked into this for me , who saw the picture of delivery, and backed up JD Sports. ”

- Anonymous

“ In April I ordered my Grandson 2 outfit, it was delivered , the bag was opened, and only 1 set was in there , I contacted customer service, who did a report, after looking into this , they decided because the package was delivered, and they trust the delivery drivers £1000%. ”

- Anonymous

“ But this was ridiculous also got asked to pay for delivery till the manger came over and said they would pay for it . ”

- James. Fairley

JD Sports Reviews

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Delivery - Average