Jelly Egg Reviews

Name: Jelly Egg
Address: The Old School, Station Rd, Narberth
Rating: 4.81

4.8 Rating 3,172 Reviews

96 %

of reviewers recommend Jelly Egg

4.8

Based on 3,172 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

01834860797

Email:

hello@jellyegg.com

Location:

The Old School, Station Rd
Narberth
SA67 7DU

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Jelly Egg 5 star review on 17th October 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my parcel after 4 working days as you told me. I'm still waiting for my pair of plastic Birkenstock colour black number 5 UK/38 EU. Is there the possibility to receive it? Thank you”

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Posted 5 years ago

“Won't be buying crocs again. Have really badly blistered my little boys feet after one wear”

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Posted 5 years ago

“Send me wrong size”

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Posted 5 years ago

“Product and delivery service 5 star Marketing shocking I personally can only wear 1 pair at a time it does not need a daily sometimes twice reminder you sell crocs I know as I have bought several pairs and willl use you again if you stop bombing me with a constant stream of e-mails NOT NEEDED GO AWAY LEAVE ME ALONE I WILL RETURN OR I WILL STOP USING YOU ENOUGH SAID!!!!!!!!!! Please reply or we will be divorced soon The clock is ticking A HOPE to see this posted”

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Posted 5 years ago

“I have chose wrong size sandals I sent a email because change the size but no one respond to my email this is not good”

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Posted 5 years ago

“Left thong of BIRKENSTOCK Guzeh EVA sandal snapped. I have a pair that I have worn all over the place for the last 3 years that are still perfect. I have sent an email with pictures”

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Posted 6 years ago

“I haven't received my order yet.”

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Posted 6 years ago

“I always order a size 7 in croc flip flops these from here are so small”

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Posted 6 years ago

“I ordered a product to then be told it wasn’t in stock so was offered an alternative product or a refund. After opting to take the refund I have now had the money leave my account and no reply to my email asking for the refund.”

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Posted 6 years ago

Refund completed 27.12.2017, really sorry again for the stock error

Posted 6 years ago

“I have not yet received my shoes. Can you tell me where they are?”

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Posted 6 years ago

“My goods still haven’t arrived”

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Posted 6 years ago

“Order some shoes,money taken. I then recieved an email straight away to stay out of stock. Why take my money?.I then had to wait for refund.”

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Posted 6 years ago

Hi, Really sorry for the stock error, refund was done the same day for you as your order, thank you

Posted 6 years ago

“Offered items for sale that were not available”

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Posted 6 years ago

“Still waiting delyvery”

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Posted 6 years ago

“I Ordered a pair of kids size 6 Dr Martins school shoes on line including next day delivery to save me having to drive to the city the following day and so made other plans knowing they'd arrive ready for start school in 2 days time. The following day instead of receiving the shoes as expected I instead had a phone call from Jelly Egg informing they that their stocks were indeed wrong and they did not have the shoes in the size I ordered. The result meant I had to rush out and find & buy a pair on a day I had planned doing something else and also now a week later the amount I paid is still pending on my bank account despite assurances from Jelly Egg that the order is cancelled. My 1st and last dealings with this company as stock management is key to any on line provider.”

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Posted 6 years ago

It was indeed our stock error which we apologize for, the payment was never taken by us, that's why it shows as pending with your card company, this should delete itself periodically, many thanks

Posted 6 years ago

“Sent wrong size then I had to pay to send them back”

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Posted 6 years ago

Sorry to hear that there was an error, if you had contacted us with regard to a wrong item we would have of course arranged a free return for you. Let us know if we can help any further .

Posted 6 years ago

“i ordered a size 2 and received a size 33, which was to small I then ordered a size 3 and received a size 36 which is far to large. I then investigated sizes and realized your company was at fault. I called but the person i spoke with tried to fob me off. The mistake is clearly yours. The size chart is very clear as below Size 1 33 Size 2 34 Size 3 35.5 Size 3.5 36 As a result of your error i paid extra postage and ended up with shoes that didnt fit I would not use or recommend your company”

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Posted 6 years ago

Sorry if there was confusion over sizes, we do try and be as accurate as we can, but we will investigate size guide for this brand and make improvements from your feedback. It looks like you kept the 36 from what we can see so hopefully you have enjoyed the new shoes, apologies again for the size hassle.

Posted 6 years ago