Jennifer Bradley Skincare and Cosmetics Reviews

4.7 Rating 869 Reviews
93 %
of reviewers recommend Jennifer Bradley Skincare and Cosmetics
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Email:

orders@jenniferbradley.com

Location:

4401 W Tradewinds Ave, ,
Lauderdale by the Sea
33308

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Jennifer Bradley Skincare and Cosmetics 1 star review on 11th April 2023
Jennifer
Jennifer Bradley Skincare and Cosmetics 5 star review on 14th November 2022
Sandy
Jennifer Bradley Skincare and Cosmetics 5 star review on 20th December 2021
Christi​
Jennifer Bradley Skincare and Cosmetics 5 star review on 20th December 2021
Christi​
Jennifer Bradley Skincare and Cosmetics 5 star review on 20th November 2021
Cindy Schultes
Jennifer Bradley Skincare and Cosmetics 5 star review on 19th November 2021
Jessica Fishenfeld
Jennifer Bradley Skincare and Cosmetics 5 star review on 14th November 2021
Anna​
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Anonymous
Anonymous  // 01/01/2019
I’m a former customer of Jennifer Bradley’s skincare & cosmetics. I started off thinking I was a woman supporting a woman who custom formulated all her skincare products among other things. Turned out, she was a fraud. She lied, the majority of her skincare was white label products that she just put a label on or over a hot stamp of the original company. I know there’s tons of people who do this, and that’s perfectly fine. But those individuals/companies don’t go on video and say it’s their custom formula they worked on for years and with their private chemist in labs. She was very deceitful, manipulative and when you try to ask her about it, or post your honest opinion she blocks you and bans you from anyone else seeing the truth. She had bullied so many woman into removing reviews, comments etc. She still to this day even though she has closed her doors, will say her 4 & 1 foundation was hers. Well, it wasn’t. I found it and purchased it as well as others have, it was custom formulated by Kurt Tauss of Make Up Center NY. Very untrustworthy and deceitful. She’s now the spokesperson for Clientele’s Skincare & Beauty line - no thanks. Not quite sure how a company of so many years can bring her on to be their spokesperson knowing what’s she’s done, and continues to do.
Jennifer Bradley Skincare and Cosmetics 1 star review on 11th April 2023
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Posted 1 year ago
I had in the past purchased her product she had a video explaining her foundation covers blotchy red skin and the foundation has ingredients that not harmful to the skin The JB sells other products for skin correction. I had order a foundation 6 weeks ago and reached out numerous times and got a response back stating they were going to send it out March 27 2023 with tracking and they were to refund. NOTHING has be done.
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Posted 1 year ago
Jennifer Bradley skincare was a horrible company with horrible skincare that RUINED my skin. I started using her products because of rosacea, and ended up with HORRIBLE acne , and it made my rosacea WORSE not better. I'm embarrassed to even go out of my house now. She's also been known to pay for reviews ( she did with me, she gave me free make up). So I wouldn't trust ANY of these good reviews. She's now the spokesperson for Clientele beauty. I hope they cut ties and RUN before she ruins their company too, just like she did her own... I wouldn't want someone with a record like hers representing my company if I had one
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Posted 1 year ago
My concealer arrived melted. I contacted the company by email and sent pictures of the melted product and Jennifer called me directly. She apologized and said she would replace it and after waiting a month and nothing, I contacted her again a few times with no email response. I then sent another email saying it was unacceptable service and she quickly called me and said she was sorry and that she would mail it out this time. Now it’s been an additional 6 weeks and nothing yet. I gave her four months to correct this and now i had no choice but leave a bad review and I will ask her for a refund. Very bad quality and bad customer service.
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Posted 1 year ago
Hello Raquel, I am so very sorry that your concealer arrived melted, and that we were not quick to handle this issue. One of the issues that we have had that has affected customer service poorly is that our email was compromised at one point, and I did not see hundreds if not thousands of emails that were sent directly to me. We have updated the contact information for clients to message us directly to our online chatbox at www.jenniferbradley.com where you will get much faster service, and our conversations are saved for future reference. If we don't answer right away, you will get a resolution within 24 hours. I issued you a refund, and all I can say is how very sorry I am that this slipped through the cracks. Our business has been going through incredible changes (so many for the better) but also through growing pains that I wish I could have turned back time to erase, however, they were completely and totally out of my control as a business owner. All I can say is thank you for being a client, and I hope that when the dust settles, and our business climbs back to the top, as we absolutely will, you will message me on my website, and I will be more than happy to offer you a free foundation on me. God bless, Jennifer Bradley
Posted 1 year ago
I am so very sorry that your concealer arrived melted, and that we were not quick to handle this issue. One of the issues that we have had that has affected customer service poorly is that our email was compromised at one point, and I did not see hundreds if not thousands of emails that were sent directly to me. We have updated the contact information for clients to message us directly to our online chatbox at www.jenniferbradley.com where you will get much faster service, and our conversations are saved for future reference. If we don't answer right away, you will get a resolution within 24 hours. I issued you a refund, and all I can say is how very sorry I am that this slipped through the cracks. Our business has been going through incredible changes (so many for the better) but also through growing pains that I wish I could have turned back time to erase, however, they were completely and totally out of my control as a business owner. All I can say is thank you for being a client, and I hope that when the dust settles, and our business climbs back to the top, as we absolutely will, you will message me on my website, and I will be more than happy to offer you a free foundation on me. God bless, Jennifer Bradley
Posted 1 year ago
I ordered the products on 12/28/22. For many days I would reach out to their chat room and inquire as to where my shipping information is. I was given excused that JB was hacked and robbed, and her chemist fell ill. All the while she kept promising my order would ship “tomorrow.” Eventually she ghosted me and was no longer replying. Concerned, I sent one last message to ask if I’d been scammed. Within minutes I was given a refund. I did not want a refund, I wanted the product and for JB to uphold some professionalism and transparency of which I received none. Tomorrow is 2 weeks since my purchase and I’m just now resolving. I don’t know what is going on with this company but it is safe to say I feel as though she could care less about my needs and wants as a consumer and I of course will never be retuning, good luck JB, hope whatever is going on for you personally gets figured out.
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Posted 1 year ago
Hello Carla, This is Jennifer Bradley. I just have to sincerely apologize for the issues with your order. There are some things that businesses cannot control, and when you placed your order was right when yes, we had over $40,000.00 stolen from our bank accounts, by someone pretending to be Paypal. We were what is referred to as "spoofed." Our business bank accounts shut down, which completely hindered our ability to work, do shipping, or even have a peaceful Christmas for that matter. I know no one wants to hear "excuses" and I wrote a very heartfelt, truly apologetic email regarding this issue on Christmas Eve. There are some things that are completely out of my control, and as we have so many customers, it has been almost impossible to reach out to every single one personally to fix any issues, but I have really done as much as I can to do just that. I care so much about your needs, and for every single one of my clients' needs, which is one of the reasons that my company has been so successful over the years. If you knew what we were fighting against behind the scenes, you would know how much I love this business and love our clients. We are currently in court fighting the good fight for this company so that we have legal protection against anyone who wishes to do hurt our business intentionally in any way. If I did not care, I would have just given up, thrown in the towel, as we have been fighting an invisible enemy for over two years in silence. If you knew exactly what was going on, you would understand. I am so sorry that my actions made you feel as if I did not care, but it is quite the opposite. I highly recommend that when the dust settles, and all of this is over that you reach out to me. I will be more than happy to accommodate you and send you product on me to make this up to you. Wishing you all the best, Jennifer.
Posted 1 year ago
I was absolutely not happy with my order this time . The shade was too dark and it came in a cheap refill package, not a real compact. I will not be ordering again
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Posted 1 year ago
Hello. It’s been over a month and I have never received my skin care product yet
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Posted 1 year ago
The prodict I ordered was changed and the amount was reduced. I am displeased and will take my business elsewhere
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Posted 1 year ago
I did color match and I look deathly white and so thick, tried 3 times just can't use it. EXTREMELY disappointed and would like to know where to return for refund
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Posted 1 year ago
I set the items to be returned, like she to me it was fine to do. Then, out of no where and for zero reason other than to hide from a bad review or warning others of a lack of refund, she blocked me. I'm out $100 of product I shipped back that was HORRIBLE quality
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Posted 1 year ago
Is not water proof, and it doesn’t look pretty
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Posted 1 year ago
Wanted to return but got no response from inquiry... foundation looks very smeary... does not blend well
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Posted 1 year ago
Too oily, never dry, looked bad.
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Posted 1 year ago
Product left my skin oily and too shiny.
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Posted 1 year ago
Very thick and too dark
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Posted 1 year ago
It would be nice if I could receive my order
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Posted 1 year ago
Never recived my product i wish i could have been able to get her product everyone else enjoys her foundation so i was excited to get it and it never arrived since i live in mexico there was delivery issues. I also used my credit card for the purchase and never got paid back the extra interest when i bought the product but i was given a refund and still didn't cover the interest i paid though i wish they could have used a different mail method. Then it would have got here.
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Posted 2 years ago
Your issue was resolved. We have no control over international packages to Mexico. The delay was not on our end and we also sent you an additional free product to show our appreciation. Please revise your review since we resolved your issue. You did receive the product and we have confirmation of the delivery and correspondence in our chat history with you. Thank you kindly, JB Managment
Posted 2 years ago
I do not like the 4 in Camera ready. I would like to return this if possible
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Posted 2 years ago
Way to tough to put on. It's like paste. Not happy at all. Not good coverage
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Posted 2 years ago
Don't do as it says and not worth the money! Won't waste my money again
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Posted 2 years ago
Jennifer Bradley Skincare and Cosmetics is rated 4.7 based on 869 reviews