“I was disappointed to find that the delivery charge has been re-instated after two weeks of membership. I note - after being told by a consultant - that a warning about this is to be found in the T & C. Hidden in the T & C, I'd probably say. Perhaps be a bit more upfront on the website about this?”
“When I placed my order, it didn't ask what date I wanted delivery and completed the order. I couldn't see where I could go back to the order to check the delivery date information.
I also tried clicking on Live Chat and nothing happened.”
“To make the program work better for me I would like more than 5 swaps, this needs to be increased.
Most food is generally good though the ham/bacon in the quiche is tough and almost inedible, the eggs on the bacon and egg muffin are no where near as nice as they used to be before it was scrambled eggs and the feta and pumpkin salad has way to many herbs in it and the rice is really tough, was unable to get through it.
The program is very expensive for the food you get, it’s nearly doubled to what it was when I did the program last (given that was a number of years ago). Not sure how long I will be able to justify $180 plus about $60-80 in grocery items a week.
My consultant is wonderful though.”
“Online ordering is terrible.
The website was down last week so I couldn't get the order in on time to be delivered.
I have missed an entire week of the program!
I will hopefully recommence on the 22/11/20.”
“After trying every diet under the sun, from fasting to keto, Jenny Craig is giving me the results that I wasn't able to achieve with anything else, and the motivation to keep on going. I feel like I'm eating more than ever, yet when I step on the scales, my weight is going down and down. What an awesome feeling!”
“The program is really helpful. It is great not to have to worry about what to eat daily and knowing that you are grabbing a healthy option from the plan. I’d like more options on meals and customisation though.”
“I have enjoyed the convenience of ordering Jenny Craig food online and have found the weight loss process empowered by the ease of access to JC resources online. The free delivery has been brilliant and is one of the key reasons I decided to renew my membership. I live in rural Victoria so access to a centre means lots of travelling. Online Jenny Craig is the perfect choice for me.”
“I am a returning customer to Jenny Craig and the convenience of home delivery for me is one of the main reasons I have started again after a year of COVID kilos. Due to a change in career, I would have found it very difficult to try to organise a weekly time to get to a centre for a physical consultation. Online ordering is a life saver!”
