jewellerybox Reviews

Name: jewellerybox
Rating: 3.48

3.5 Rating 23 Reviews

65 %

of reviewers recommend jewellerybox

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3.5

Based on 23 reviews


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Delivery Methods	Postal Service
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Communication Channels	Email

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jewellerybox 1 star review on 21st September 2021

SusanM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 1 month ago, i have messaged multiple times, no contact, and wont refund.”

Helpful Report

Posted 4 months ago

“All of the pieces are very interesting, as are their professional images.”

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Posted 1 year ago

“These pieces are absolutely stunning. I'd never worn much jewellery in the past, until I found this site. Their pieces are so elegant, delicate and such amazing value for money. To top it off, the delivery is fast and I highly recommend!”

Helpful Report

Posted 1 year ago

“Extremely poor quality jewellery. Earrings arrived with posts broken. Replace pair sent after explaining, sending photos and returning the broken pairs. Replace pair broke within hours of putting them in. Don’t waste your time as jewellery is very very low quality. Will not be returning”

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Posted 1 year ago

“I ordered back in November and am still waiting for my products. I have contacted them several times and they only send me tracking information that doesn't work. They refuse to refund me for my order never received.”

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Posted 2 years ago

“Not a jewellery box - purchased the cut out laser hanging jewellery holder . Not enough holes to match earring - odd numbers . Cut out loops at the bottom - too shallow - necklaces keep falling off . Made of cheap plywood . Leather string came undone so had the tie knots again. Cannot carry weight of costume jewellery . Absolutely a piece of rubbish for the price . Will make do until I can find something substantial . Might suit kids jewellery. Very disappointed.”

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Posted 2 years ago

“Good communication as I ordered an item that was out of stock. Fast delivery and the stones fell out of both nose studs within hours of them arriving. The customer service was a joke, wanted me to go out of my way to print some label to return the used and broken nose studs before they took any action. This was an inconvenience for me as i was not able to get to a printer. Nothing offered as a good will gesture and i sent a photo for proof as well. Check the reviews when purchasing nose studs as I’m not the only one. A few have complained about the stone falling out.”

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Posted 2 years ago

“The delivery was fast and the communication by email very good. The earings arrived in a lovely box they were so pretty and the gem was a lovely size and good quality. The price was average and well worth it. I will definitely be buying from them again”

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Posted 3 years ago

“Beautiful initial disc necklace good quality ,great next day service and packaged with love ! Thank you my niece adores it !”

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Posted 3 years ago

“Just received my first order a silver star with chain and I am over the moon and ""stars" !!! The chain is diamond cut and really sparkles is strong and compliments the perfect star exquisitely. Ordering was simple and delivery fast. Thank you so so much and will certainly be purchasing from you again soon.”

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Posted 3 years ago

“I order two pairs of earrings they are beautiful. Super fast delivery. Very cute gift box. Very happy customer that will be purchasing again very soon.”

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Posted 3 years ago

“Good service and fine quality.”

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Posted 3 years ago

“Received another gorgeous piece of jewellery today, and as always very pleased with the quality and price. Highly recommend your jewellery.”

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Posted 3 years ago

“Ordered a pretty little silver bracelet as a birthday gift, got free delivery & it arrived the next day amazing customer service the bracelet is so dainty & catches the light so it appears to sparkle”

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Posted 4 years ago

“I've used this company twice now. The first time I ordered 2 pairs of silver earrings for my daughter for xmas...she loved them! And now I've just bought myself a silver necklace and it is just as expected and I like how you can choose the chain length! Good value and delivery only took a few days will definitely be using this company again.”

Helpful Report

Posted 4 years ago

“Mother ordered and was sent wrong item. It was such poor quality the pearl fell off. I wrote to them they ignored contents of email seemed to think I bought the item and seemed to want me to print out something ( no access to printer) and return at our expense / inconvenience”

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Posted 4 years ago

“ordered and paid for a Christmas present, 2 hours later receive an email from paypal to say they have refunded the money back to my account and this will take up to 3 working days which wont hit the account until after Christmas and no email form jewellerybox to say why, i now have no Christmas present nor the money to buy one before Christmas - wont use them again”

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Posted 4 years ago

“Items look fake”

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Posted 4 years ago

“This is the first time I've used this company and will definitely use them again. I ordered a pair of stud earrings Thursday evening which arrived on the following Saturday. The stud earing are everything I expected, they were very reasonably priced as was the postage. In the postage envelope was a lovely little envelope which my earrings were packaged inside. I will definitely recommend to friends and family..”

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Posted 4 years ago

“Ordered a silver torque bangle and was so pleased with the quality, looks even better than photo displayed. Also excellent price and great delivery service. Highly recommend and will definitely be buying more items! Thank you. 😀”

Helpful Report

Posted 4 years ago

jewellerybox is rated 3.5 based on 23 reviews