Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.21

4.2 Rating 3,701 Reviews

80 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy 5 star review on 22nd December 2024

521

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was excited after the recommendation of a colleague, especially about the plenny pot... But it really doesn't taste at all like I hoped/expected. The risotto is a dry flavourless meal. Perhaps other penny pots are better, but I'm hesitant to try again... Too expensive for just one meal and then realising it doesn't taste good. I was however positively surprised about the plenny bar, not too sweet and extremely filling.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for the time you took to write such a thorough review. Feel free to reach out to our customer care department at love@jimmyjoy.com to claim a refund on the items you did not enjoy. I hope you find more products you like in our lineup soon. Thanks for giving us a try ! ❤️

Posted 1 week ago

“I got a diverticulitis, first time in my life. I don't know for sure if it comes from your product, but it seems to be the case.”

Helpful Report

Posted 1 week ago

Hi ! Aw snap, those are not the reviews we like to read. We do offer a money back guarantee in case of insatisfaction. Just shoot us a message at love@jimmyjoy.com and we will take care of the rest. As far as your health issue, we suggest you see your GP to make sure your condition is cured. Thanks for trying us out. ❤️

Posted 1 week ago

“I've tried all the flavors they have, and I can say they're certainly good, but I don't think it's a food you'll "enjoy" if that's what you want, although it's not designed for that either. The truth is, I like all the flavors, some more and some less, but I liked them all, and it's very convenient. And that's certainly the beauty of JimmyJoy products: convenience. It's a very convenient food and presumably good for you, but don't expect it to be your new favorite food.”

Helpful Report

Posted 2 weeks ago

“I love the meals and find them satisfying to the stomach. I've been drinking these for about 7 months now, sometimes more than once a day. The only downside for me is the inulin. My body still hasn't adjusted to it and I had to start taking digestive enzymes so that I didn't become bloated and gassy from it. It's 100% the plenny shakes/bars that cause this and very predictably makes me fart up a foul storm about 6-8 hours after eating one.”

Helpful Report

Posted 2 weeks ago

“Super convenient, taste and consistency make it easy to stomach and even enjoyable. Great customer service!”

Helpful Report

Posted 2 weeks ago

“Nice product”

Helpful Report

Posted 2 weeks ago

“I usually eat 3200 kcal of Jimmy Joy every day. That's eight meals in their terminology. One plenny bar and the rest are plenny powder shakes. My blood test results are fine.”

Helpful Report

Posted 2 weeks ago

“The products are great because they are vegan. The taste is not perfect, it could be improved a little. However, they taste good”

Helpful Report

Posted 2 weeks ago

“I paid £70 for Jimmy Joy food on 25 March, but nothing delivered to me. And there is no refund. If I know Jimmy Joy is a scam, I wouldnt buy it”

Helpful Report

Posted 2 weeks ago

Hi Oguz, Apologies for the inconvenience once again, I saw you were in touch about this already with us and an investigation was launched into it with the carrier. Checking back on that, I found no reaction from the carrier on it, which is not okay and we will follow up on that. In no way will we ever let a customer lose out on an order with us for shipping reasons, so on the part of your review, although understandable at this point, we are not scamming anyone, but shipping issues can happen outside of our control. As no reply came back on the investigation, I would like to proceed with a solution for you in the form of a reshipment on our costs or a refund for the order if you would prefer that at this point. For that, we kindly ask you to check back in with the customer care team so we can sort that with you. Apologies for the inconvenience of this first experience with us, we look forward to hearing from you.

Posted 2 weeks ago

“- mac n cheese being “favorite” i dont think anyone who tried it said that - criminal system to quit an subscription, worthy of making a youtube deep dive about it -thousand e-mails, i feel as i work for jimmy joy and not like a customer that wants to save time All in all will not order agaiin”

Helpful Report

Posted 2 weeks ago

Hi Marin, Thanks for your feedback and review first of all. As you shared the order number, I was able to check back and could not find any contact made with us from your end for any issue that you noted. We offer a 30-day money-back guarantee on what you try the first time and do not like. That will be available for the Mac 'N Cheeze Plenny Pot you clearly did not like. Just to make the point, it is a customer-favorite and that it's not for you is as personal as it is for the people that do love it. It makes no sense to sell (and keep selling) something with a money-back guarantee if it's not liked overall. The subscription you activated can easily be cancelled by yourself after logging in to the account, proceeding to "manage subscriptions" and cancelling the subscriptions for each of the active items from there, not much to it and in no way criminal. We also offer our help with this of course if needed, we can cancel it for you, at any point and even sort things with you after the fact. So, before calling it criminal, maybe next time check in with us first, but feel free to make a youtube video about it of course if you would like to, we will gladly check it and comment on that accordingly. The Marketing emails, yes, there are some of those you will end up receiving, we are an online brand, no stores, so that is how we generate the sales mostly. All our send outs have the option to unsubscribe in the bottom and for this, the customer care team is also always available to help out. Apologies for any inconvenience with the subscription and marketing communication, we would like to invite you to check in with us through the Live Chat option on the website, the contact form or a direct email to love@jimmyjoy.com to be able to follow up on the points above. Thanks

Posted 2 weeks ago

“BRING MANGO BACK”

Helpful Report

Posted 2 weeks ago

“Tasty and energizing! It's a great pre-workout drink that helps me feel refreshed and ready for my morning exercises.”

Helpful Report

Posted 2 weeks ago

“Fast meals without missing the nutrients, it's a perfect meal replacement when running out of time, without compromising a lack of nutrients.”

Helpful Report

Posted 2 weeks ago

“awesome perfect”

Helpful Report

Posted 3 weeks ago

“Generally a heathy person, I work out, eat right, and maintain a healthy weight. I find it increasingly difficult to find a balance diet during my work week and on my off days, I'm too busy trying to catch up with my hobbies to meal plan. Plenny has made it accessible, convenient, and affordable. I am former Huel user of multiple years. Due to health issues and gout, I am unable to continue as Huel uses Pea Protein whcih spikes my purines and causes a gout flare up. I was introduced to Plenny and have adapted quickly, enjoyed the flavors thus far, and have not had any gout flare ups because Plenny uses Soy Protein instead. The taste is a step above other brands, less grainy and easier to drink. If I were to go back and be introduced to both brands, it would be a difficult choice. I currently favor Plenny due to the variety, pricing, and flavor. The powder is more affordable, the bars are good, and I look forward to the possiblity of Ready to drink option for me to carry on long trips. The only critisim I have would be the shipping, the packaging is not consistent. I've received mangled products but thankfully intact.”

Helpful Report

Posted 3 weeks ago

“I really like the taste of chocolate, banana, vanilla and the new speculoos shake. It is not too intense but tasty enough. What I mean by that is that I don't start craving it, so I don't eat too much, but I also don't dread eating it every day. Just perfect for me.”

Helpful Report

Posted 3 weeks ago

“Finished trying every single plenny shake flavour, and most just don't really appeal to me. The one I liked most, caramel seasalt, was removed from the store so I'm left with just the coffee and chocolate flavours that I can tolerate.”

Helpful Report

Posted 3 weeks ago

Hi Siebe! Thanks for the feedback and leaving the review for us, we appreciate it. I noticed we spoke about the discontinuation of the Caramel Sea Salt Shake before, sorry once again about that one no longer being available. We always try to keep the assortment so everyone is happy, but that is not always possible as you will understand. The choice is never an easy one when we discontinue something but it's normally to make room for something new at the same time. So, I hope any new addition will suit you to complement the two you do like currently. I would like to offer the option of refunding the items you tried but did not like as per our 30-day money-back guarantee. We can have a look at a possible return for the second bags you ordered of each as well then. You know how to reach us, but to be sure; Live Chat from the website, contact form or a direct email to love@jimmyjoy.com will do it. Looking forward to hearing from you on the above. Thanks again

Posted 2 weeks ago

“The quality of the food is totally my taste. But i'd say that the opening and closing of the bag is not woking and that for the past few months unfortunately ...”

Helpful Report

Posted 3 weeks ago

“I liked my purchase! They were easy to prepare and was more flavorful than I expected. The Mac & Cheese was better than expected considering its vegan cheese. I sometimes mix it with the Mushroom Risotto for a new flavor mix and it's quite nice. I also sometimes eat it with other things like half a portion of Plenny Pot + protein and veggies. This has been saving me a lot of time and making it so much easier to count calories as I'm on my weight loss journey. I don't substitute it for all my meals though because I think fresh food is still the best, but I would definitely buy again just for the convenience, protein content, and fiber content. It would be nice though if the packages were pre-measured instead of using the scoops mainly because, even after mixing every time, it can be hard to make sure that you have a good balance of all the ingredients without having too much powder leftover while the main carb is already almost gone. Could even consider doing a seal in the bag separating the main carb (ex. pasta) from the ground seasoning and veggies so we can scoop it separately. Also the powder can get everywhere if not careful.”

Helpful Report

Posted 3 weeks ago

“Dear Jimmy Joy team, I really love the taste of almost all of your products but I plan to stop ordering and switch to Huel for two mail reasons, you have absurdly overpriced shipping and because as a long-time member I have never been offered any discount.”

Helpful Report

Posted 3 weeks ago

Jimmy Joy is rated 4.2 based on 3,701 reviews