JML Reviews

Name: JML
Rating: 1.39

1.4 Rating 69 Reviews

9 %

of reviewers recommend JML

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1.4

Based on 69 reviews


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Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Aileen Wong

Vincenzo Gerardo Coppola

Anonymous

Anonymous // 01/01/2019

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“If only I had reviewed before purchasing the draught seal tape, it is useless. I have called customer services absolute waste of my time.”

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Posted 11 months ago

“JML navy draught tape - UTTER rubbish. Does not stick to upvc front door. Utterly useless product 😒”

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Posted 1 year ago

“Rubbish, don't waste your money. How can you sell something that has not been tested?? It just does not stick!! Sorry, it sticks for about 30 minutes and then falls off. Diabolical service and product.”

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Posted 1 year ago

“I bought the Navy Seal Draught Shield Tape -based on the promotional video in a DIY store -sounded really good and just what I needed . Bought the product and fitted it to French wooden doors and wooden window frames -all clean and in good condition . Within 15 mins the seal began to peel off -several attempts to put it back failed -now holding it on with drawing pins . Contacted JML customer services -unable to help -I asked if they could send replacement rolls as I was willing to give it another try -they stated they were unable to do this . In hind sight I wish I had read other reviews -as this product DOES NOT DO as is stated in the promotion video and packaging -as others have stated -a COMPLETE WASTE OF MONEY. I AM LEFT WONDERING IS THIS THE STANDARD OF ALL THE JML PRODUCT RANGE !!”

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Posted 1 year ago

“What a waste of money peals off around windows does not stick to wood had to use staple gun to hold in place please don't waste your money like we did”

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Posted 1 year ago

“Absolutely rubbish, the adhesive is not strong enough to hold the tape .The only way to keep it in position would be be to hold it with drawing pins. Everyone who have been unlucky enough to buy this rubbish should get there money back, very disappointed.”

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Posted 1 year ago

“I bought the draught tape to put around my wooden door frame. Absolute waste of money. Next morning it had come unstuck. Awful customer service from Jml. Very blunt reply.Made out that it was my fault for not trying a small piece on the frame. Why would i when it clearly says it adheres to wood. Was told it had gone through quality control. I dont think so.Lost 15 pounds. Might aswell throw it in the bin. You would be better to buy the tape on ebay for a couple of pounds and save yourself money.”

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Posted 1 year ago

“Product navy seal tape utter rubbish. Does not stick. Take it off shelf it's giving you bad name.”

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Posted 1 year ago

“Navy tape draught excluder tape. Utter rubbish fell off within 1 hour doesnt stick to any surface . Pure waste of money.”

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Posted 1 year ago

“Navy Seal has already fell off doors after 48 hours .Followed instructions to the point . Thanks very much JML its taken some paint with it. Total garbage”

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Posted 1 year ago

“Cleaned the door and windows left few hours to dry. Then attached the tape. Within minutes it was noticeable it wasn’t going to stick. Within 30 minutes all tape sealed on the door and window had fallen off and was now on the floor . Utter waste of money and time. I could bought cheaper from Amazon but decided to stick with the JML name. But total waste money”

Helpful Report

Posted 1 year ago

“JML Navy seal Draught excluder tape is total and utter garbage. Adhesive is very poor, it does not stick on clean dry smooth surfaces. Falls off within seconds making it utterly useless. The good news is it's going straight back to Dunelm Mill.”

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Posted 1 year ago

“Appalling customer service”

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Posted 1 year ago

“Every single item this horrible company sell is extremely overpriced and usually complete rubbishy gimmicks. Look around and you will find similar products at least 50% cheaper. Just one example. Their 400 watt plug in wall heater. Buy it anywhere else for around £10 and less. B&M do one and they are all over Ebay for peanuts. It is puzzling how so many people are taken in by their pretty slick advertising, which is of course paid for by overpriced products. Stay away folks.”

Helpful Report

Posted 1 year ago

“Poor Poor service.Place order on 6 May… Poor Poor service.Place order on 6 May Friday for 4 item received a email on 11May telling that only had 1 out of 4. Immediately call JML custom service now shocking is staff inform me the Manager Jane try to call on my Mobile & home line on Saturday 07 May I only given mobile no & they can't left a voicemail totally a lie. With the home no I never given them so how this can happen. When I ask the manager my number surprised is a wrong number. Now inform wait another 3-5 day or 48 hour to deliver only 1 item requested to speed up the delivery time answer is they don't even bother. Watch out suggest before purchased anything call JML and record the conversation to keep as a proof. As a Manager of JML is to resolve customer issue not to create more issue so in my opinion Jane Manager should not be on this title. JML director seriously need to look into this issue. If someone lie one day it will catch clean hand”

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Posted 1 year ago

“I purchased there shower mat not cheep at £15 but thought as it’s non slip and has anti mould, I gave it a go. All I can say is for the price utter rubbish after less than 6 showers the non slip backing has come way from the mat. After contacting customer service I was informed to take it back with the receipt for exchange!. Who keeps a receipt for a shower mat thinking oh this is only going to last a couple of showers I had better keep receipt!!!. Beware keep your receipt if you buy this product it’s the only way you can get a refund!!!. Poor customer service.”

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Posted 2 years ago

“gone over the 30 days to return the walker machine as im not taking a job where i have to be super fit.... not fit for purpose so im leaving it in the high street for someone to use, bits missing on it. pity i should have read the 30 day return”

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Posted 2 years ago

“Super Disappointed they service and products are very bad quality.”

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Posted 2 years ago

“I spent £14.99 on the 'non slip 'shower mat...what a total waste of money. Its an accident waiting to happen. No grip at all, completely useless. Don't buy this rubbish.”

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Posted 2 years ago

“JML mood lights. Advertised on TV. Rubbish, do not waste your money. Work for 5 mins. Batteries I replaced and again same story!!”

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Posted 2 years ago

JML is rated 1.4 based on 69 reviews