John Pye Auctions Reviews

1.2 Rating 227 Reviews

4 %

of reviewers recommend John Pye Auctions

Company Reviews

Questions

Metrics

1.2

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 29%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Delivery

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How quickly does John Pye Auctions resolve customer queries?

Helpful Report

(1 week ago)

Greater than 46% of reviewers feedback is John Pye Auctions takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

57.89%

Industry Average

“ Appalling. I have spent a lot of money with this company. Items that I bought in august have now been stated as ‘lost’ Batted off, flipped off and utterly disgraceful customer service ”

- Fed up Somerset

“ Whoever is running this company is trying to bankrupt it. Deliveries take a month, even for the smallest item and their T&Cs state 7 days but arrive weeks late. Their customer service is made of NPCs only able to copy and paste the T&Cs when confronted for being in breach of their own T&Cs they just make fake excuses. How does this terrible company still exist? ”

- Mik

“ Delivery wait time over a month Poor customer service Company clearly in breach of its own Terms & Conditions, but when confronted they disregard it and refer to their "business standard" being different .... At its core, a company that displays a total disregard for its actual customers .... can't recommend ”

- T

John Pye Auctions Reviews

Customer Service - Average