Calibrate Reviews

Name: Calibrate
Address: 105 West 86th Street, Suite 514, New York, 105 West 86th Street, Suite 514, New York, NY
Rating: 4.53

4.5 Rating 270 Reviews

87 %

of reviewers recommend Calibrate

Company Reviews

Metrics

Info

4.5

Based on 270 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

About Calibrate:

Calibrate is a metabolic health company changing the way the world treats weight by setting the standard of care for treating obesity through the combination of medication with behavior change.

Questions about joining Calibrate? Ask us here, or give us a call at (631) 307-4916.

Note: If you are a current Calibrate Member and have questions about your medication or the program, please send us a message in the Calibrate app.

Visit Website

Calibrate 5 star review on 30th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just finished my year long commitment with Calibrate & not only did I not lose any weight, but overall had a terrible experience with the program, communications, app, and customer support. Communication and coordination were terrible. I reached out at the end of my program to request the money back guarantee, as I lost 3% of weight versus the 10% that was promised in the program & through the money back guarantee. I did not log in the app on average 5/week as a part of the program because the app changed halfway through my program and I had 3 months of usability issues with the app. I met with their coaches every 2 weeks, I expressed my concerns with my lack of progress and my issues with the app/not being able to track in the app. I was very communicative with my issues throughout. I am now being told I do not qualify for the money back guarantee as I didn't meet the tracking requirement, even though it was an app/internal company issue that I didn't track not my own fault. I cannot go into THEIR system to fix the app problems that prevented me from tracking. I did all the other items for the whole year, followed the learning, did the medication, the coaching, the lifestyle change, etc. I am not sure why I am being held accountable for a money back guarantee that was disrupted by the company's change of software & app issues. I was even told by my coaches that I was not the only person experiencing the issues with the revamped app, that they whole program hinges on. The customer service throughout the program was less than helpful & especially now that I am finished with the program, I keep getting the same copy & past answer to all my concerns and issues. TERRIBLE COMPANY ALL AROUND. I would not recommend this program or company to anyone!”

Helpful Report

Posted 2 months ago

“Communication takes FOREVER. Took months until I got medicine. No crazy hidden info or tools that you couldn’t find out off the internet. Basically paying for the scale knowing someone else can see my weight and I can’t hide my gains.”

Helpful Report

Posted 1 year ago

Calibrate is rated 4.5 based on 270 reviews