JoJo Maman Bebe Reviews

Name: JoJo Maman Bebe
Address: Christine Presley, Customer Service ManagerJoJo Maman BébéOxwich Road, Newport
Rating: 2.07

2.1 Rating 96 Reviews

24 %

of reviewers recommend JoJo Maman Bebe

Company Reviews

Questions

Metrics

2.1

Based on 96 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 25%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0871 423 5656

Email:

Info@jojomamanbebe.co.uk

Location:

Christine Presley, Customer Service ManagerJoJo Maman BébéOxwich Road
Newport
NP19 4PU

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JoJo Maman Bebe 1 star review on 9th September 2023

Anonymous

JoJo Maman Bebe 1 star review on 26th August 2023

Anne

JoJo Maman Bebe 1 star review on 14th December 2022

Carmela Paul

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong item received (Christmas present for daughter). Replacement promised in time for Christmas, to be sent by express mail. After many emails and phone calls, weeks later it turned out it hadn't even been put in the post. Finally got through to someone efficient who took on the problem and arranged to send out the replacement, which I finally received mid January. Postage refund offered as goodwill gesture but I never received that either. Very disappointing and as another reviewer said it is a shame as your stock is generally lovely. The shops don't stock the maternity/nursing range which means you have to order online, so come on Jojo, get your act together and do something about this please.”

Helpful Report

Posted 6 years ago

“The company comes across as equal and accepting.. The market they want to buy jojo products is upper-class established families. So if you seem more on the lower class the staff presume your stealing. Very uncomfortable walking in the shop for a browse. More judgment than acceptance!”

Helpful Report

Posted 6 years ago

“Shocking customer service . Delivery still not arrived 3 Wks later. My emails ignored. And then today i get an email saying my request for refund will be processed-which I never requested . This is so disappointing as they have lovely stock”

Helpful Report

Posted 6 years ago

“Tried on 2 occasions to order online, first time was unable to do so as was told my card had to be verified by my bank. I tried 2 cards which I use daily with no problem. I was told they have come across this problem before and I should use a different search engine which I have just tried, several times, and their website ground to a halt at the payment stage. So frustrating, time consuming and annoying. I was trying to order gifts for my granddaughters 1st birthday, I will now be looking elsewhere.J”

Helpful Report

Posted 7 years ago

JoJo Maman Bebe is rated 2.1 based on 96 reviews