“Great Sunday bag. A little disappointed though. I accidentally ordered the wrong color and immediately (within minutes) requested to change to the color my daughter wanted. The first response I got from jones was 4 days later and said that it had already been shipped, however, I didn’t get the order shipped email until the following day. Still a great bag.”
“After the strap on my OG carry bag developed a hole in it I reached out to customer support. They quickly shipped a new one to replace it. Awesome support and love my Jones bag.”
“I cannot say enough good things about Jones Sports Co. You guys were willing to support our schools athletic fundraiser and your products are stylish and great quality. I own a couple bags and a few hats from Jones, they all look great and I would 10/10 recommend to anyone!
Thank you!”
“From start to finish the process of ordering my new Jones bag has been phenomenal. The website was easy, the shipping only took 1 day and the product is amazing. The Trouper bag has great durability in the fabric and very comfortable while carrying and I love the cooler compartment!!
10 out of 10 in my book”
“My bag stand assembly has disconnected from the bag 2 times. Customer service gladly sent replacement parts but discouraged the engineering of the connection is so so poor.”
“I ordered a hat, shirt, and ball marker. The shuttlecock ball marker is my new go-to - just a coincidence but it's one of the iconic images of Kansas City. Hat is stylish and comfortable.
I like the design of the Drive for Show shirt I bought, but it's a very thick cotton and definitely more durable than it is comfortable.”
“I just purchased a bag strap because the original one (that I have used a little over a year) was leaving a light black stain on my right shoulder. I first thought it was dirty, but washed the strap and it continued to happen. I basically ruined about five golf shirts (I should have quit earlier). The new strap is here and fine. I play a lot of golf, and carry all the time so i would guess I played 100-130 rounds with that strap before this started happening. I love the bag, probably my favorite in 50+ years of golf bags, but was really disappointed with the strap problem. (I will hit submit as Cheryl Byrd, but this is Rick, her husband) My email is rick.byrd@belmont.edu I am sending a photo (after washing the shirt).”
