Jones Bootmaker Reviews

1.6 Rating 32 Reviews
9 %
of reviewers recommend Jones Bootmaker
1.6
Based on 32 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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I placed an order for two pairs of sandals, having bought shoes several times before from Jonesbootmaker. Unfortunately BOTH pairs (completely different styles) were too narrow. I have not had this problem before and so I can only think that Jonesbootmaker have changed suppliers or the way they now make their shoes. I then noticed they have come from a company called Pavers and not Jonesbootmaker and so was unable to return them to my local store. I then went to the post office and realised the returns postage was not prepaid and therefore had to pay £11 to return them as needed tracked post as the shoes were nearly £100 each! Will unfortunately NOT be ordering from them again.
Helpful Report
Posted 7 months ago
Staff were supportive and helpful but let down by the quality of the product.
Helpful Report
Posted 5 years ago
Jones Bootmaker is rated 1.6 based on 32 reviews