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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
“Excellent fast reliable service. Beautiful jewellery.”
Helpful Report
Posted 3 years ago
“WEB1365121-769 Order number. You don’t answer any phone lines. If I’ve not heard anything within the next few days I will see you in a small claims court. You have the item back with you and still no response”
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Posted 3 years ago
“Used several tomes quick delivery all trimmings fir wrapping ..recommend”
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Posted 3 years ago
“Easy to place an order, good website, efficient dispatch, well packaged, very happy with service”
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Posted 3 years ago
“Made a purchase 15/12 as Christmas present, still not received it. If not in stock should not allow you to purchase online.”
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Posted 3 years ago
“Didn’t ever get me refund from them !! Would never order from them again!!!!”
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Posted 3 years ago
“Proper well decent”
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Posted 3 years ago
“Absolutely beautiful piece, my sister was so happy with her Christmas present”
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Posted 3 years ago
“Amazing service”
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Posted 3 years ago
“Very pleased with charm and efficient service thank you”
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Posted 3 years ago
“Lovely items with quick delivery and emails along the way”
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Posted 3 years ago
“I was disappointed o the size of the earrings not good value for money”
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Posted 3 years ago
“That jewellery roll I ordered was damaged when I received it. After several attempts with invalid email addresses I eventually sent photographs of the damaged item. So far I have not received a reply to my query, ie, hoe do I get a replacement.”
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Posted 3 years ago
“I’m very happy with the service and order 9 charms all engraved and was very pleased with the engraving and have no hesitation in ordering with this company again”
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Posted 3 years ago
“Received item quickly especially as it was engraved and during royal mail strike. Engraving was exactly as handwriting I sent in.”
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Posted 3 years ago
“Charms where lovely arrived on time even with the strikes”
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Posted 3 years ago
“Easy to order, good pricing and quick delivery”
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Posted 3 years ago
“Fantastic item, my daughter adored it. No problems with purchase, dispatch or delivery. Will definitely purchase from again when needed. Thank you.”
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Posted 3 years ago
“Speedy delivery, amazing quality”
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Posted 3 years ago
“My daughter was delighted with the charm and added it to her bracelet straight away.”
Helpful Report
Posted 3 years ago
Joshua James is rated 4.7 based on 21,754 reviews